IT Operations Analyst II — 24/7 Batch & Systems Monitoring

TD Bank Group; Toronto; On-site; CAD 53,000 - 74,000; Full time

Job summary

TD is seeking a 24/7 Host/TDI Operations professional in Toronto, responsible for monitoring the z/OS infrastructure and batch processing across a multi-site TD environment. The role requires rapid incident communication and effective escalation to minimize client impact.

You will work in a 12-hour rotating shift pattern, located at the SOC Datacentre in Scarborough, with opportunities for growth and development within TD’s technology solutions group.

Responsibilities

• Handle incident management for outages; communicate to clients during service outages and ensure resolution with minimal impact.
• Provide effective change management discipline, ensuring stability; may perform testing, monitor results, and coordinate installations/upgrades.

Job description

TD is seeking a 24/7 Host/TDI Operations professional in Toronto, responsible for monitoring the z/OS infrastructure and batch processing across a multi-site TD environment. The role requires rapid incident communication and effective escalation to minimize client impact.

You will work in a 12-hour rotating shift pattern, located at the SOC Datacentre in Scarborough, with opportunities for growth and development within TD’s technology solutions group.