Software Engineer II - Production & Resilience (Java/J2EE)

TD; Toronto; On-site; CAD 82,000 - 115,000; Full time

Job summary

TD is seeking a Software Engineer II in Toronto to lead technical and operational support for the Credit Platform team. You will ensure reliability, stability, and continuous improvement of critical applications while aligning with technology standards and operational excellence.

You will collaborate with technology, business, infrastructure, vendor, and support teams to manage day-to-day operations, resolve complex issues, and drive automation and service quality improvements.

Qualifications

• 5+ years of experience in complete SDLC using JAVA, J2EE, MQs, SQL, WebSphere/application-servers.
• Demonstrated experience supporting business-critical technology in a production environment.
• Strong troubleshooting, analytical, and problem-solving skills.
• Experience with incident, problem, change, and service-management processes.
• Ability to manage multiple priorities in a time-sensitive operational environment.
• Strong written and verbal communication skills.
• Demonstrated ability to work effectively across technical and business teams.

Responsibilities

• Operational & Production Support: Ensure application stability and availability through proactive monitoring, timely incident resolution, root-cause analysis, problem management, and preventive actions.
• Technical Delivery & Change Management: Support production changes end-to-end, including planning, risk assessment, implementation, validation, rollback readiness, and post-deployment monitoring.
• Monitoring, Automation & Continuous Improvement: Enhance monitoring, alerting, dashboards, and health checks while driving automation and process improvements to reduce manual effort and improve reliability.
• Risk, Security & Resilience: Maintain compliance with security and technology controls while supporting vulnerability remediation, access and certificate management, disaster recovery, business continuity, and audit requirements.
• Documentation & Knowledge Management: Maintain reliable runbooks, troubleshooting guides, recovery procedures, dependency documentation, and knowledge articles, while promoting cross-training and reducing key-person dependency.
• Collaboration & Stakeholder Management: Partner effectively with business, development, infrastructure, security, architecture, and vendor teams; communicate operational risks and status clearly; and provide technical subject-matter expertise.

Skills

Java

J2EE

MQs

SQL

WebSphere

Tools

Dynatrace

Splunk

Datadog

ServiceNow

Azure

SQL

APIs

MQ

Autosys

F5

Job description

TD is seeking a Software Engineer II in Toronto to lead technical and operational support for the Credit Platform team. You will ensure reliability, stability, and continuous improvement of critical applications while aligning with technology standards and operational excellence.

You will collaborate with technology, business, infrastructure, vendor, and support teams to manage day-to-day operations, resolve complex issues, and drive automation and service quality improvements.