Technical Lead - Unix/Oracle & Automation Specialist

Tata Consultancy Services; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Tata Consultancy Services Canada Inc. is seeking an experienced IT Operations/Support professional to provide application team support, code deployment assistance, and issue resolution across Unix, Oracle, and modern monitoring tools.

You will work with ServiceNow, Grafana, APPD, Kibana, and OpenShift to ensure system stability and performance. The role emphasizes root-cause analysis, incident management, and collaboration with product vendors to implement preventive maintenance and fixes.

Qualifications

• Experience in Unix and Oracle environments.
• Provide application team support for code deployment and issues.
• Experience with ServiceNow, Grafana, APPD monitoring, Kibana and OpenShift.
• MongoDB knowledge is a plus.
• Strong troubleshooting and root-cause analysis to resolve incidents and prepare executive summaries.

Responsibilities

• Provide application team support for code deployments and ongoing issues.
• Troubleshoot incidents, perform root-cause analysis, and prepare executive summaries for management updates.
• Maintain application stability via preventive maintenance, monitoring, and applying fixes/patches as needed.
• Collaborate with vendors/technical specialists to resolve complex issues.
• Assist development teams with design/implementation best practices and automation.
• Demonstrate openness to learning new technologies and building automation solutions.
• Handle troubleshooting and resolution of job, user access, and application setup issues.

Skills

Troubleshooting

Root cause analysis

Executive summaries

Tools

Unix Scheduling tools

Oracle

ServiceNow

Grafana

APPD Monitoring

Kibana

OpenShift

MongoDB

Autosys Scheduling

ITRS Monitoring

Job description

Tata Consultancy Services Canada Inc. is seeking an experienced IT Operations/Support professional to provide application team support, code deployment assistance, and issue resolution across Unix, Oracle, and modern monitoring tools.

You will work with ServiceNow, Grafana, APPD, Kibana, and OpenShift to ensure system stability and performance. The role emphasizes root-cause analysis, incident management, and collaboration with product vendors to implement preventive maintenance and fixes.