IT Operations Analyst II-Host Operations

MainframeMaster; Toronto; Hybrid; CAD 53,000 - 74,000; Full time

Job summary

MainframeMaster is seeking an IT Operations Analyst II for Host Operations in Toronto, ON. The role supports 24/7/365 operations with 12-hour rotating shifts, handling incident and change management for the IMS, CICS, DASDs, and ATLs in a large mainframe environment.

The successful candidate will monitor z/OS, batch processing, and distributed environments, coordinating with multiple teams and stakeholders to ensure service availability and prompt resolution of outages.

Qualifications

• z/OS infrastructure monitoring experience.
• Experience with z/OS batch processing.
• Distributed environment and network monitoring experience.
• AS/400 batch processing experience.

Responsibilities

• Incident management for outages; communicate with clients during outages.
• Change management to ensure stability of production environments; support testing and problem resolution.
• Install, configure, and upgrade business applications/systems with stakeholders.

Skills

z/OS monitoring

Batch processing

Distributed environment monitoring

AS/400 batch processing

Job description

# IT Operations Analyst II-Host OperationsToronto-Dominion Bank (TD)Full-time740 Progress Avenue, Toronto, OntarioCAD 52,700 - 74,4000 viewsPosted September 17, 2026## Job DescriptionWork Location:Toronto, Ontario, CanadaHours:37.5Line of Business:Technology SolutionsPay Details:$52,700 - $74,400 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Job Description:Department Overview Service Assurance Operations â Host/TDI Operations is a 7/24/365 Service Availability (Multi-Site Coverage) department responsible for providing frontline support and monitoring of the Banks critical batch environment. The primary focus of the team is surveillance of the banking environment, as well as reacting to any/all anomalies that are presented through a variety of monitoring tools: System Automation, IBM personal communications, ServiceNow, Omegamon, Automated Workflow, Control-M, SharePoint, TotalView, and xMatters. Host Operations monitors and supports the Information Management System (**IMS**), Customer Information Control System (**CICS**), as well as the physical Direct Access Storage Devices (DASDs) and Automated Tape Libraries (ATLs).The successful candidate will work in an area focused on supporting one of the following:- z/OS Infrastructure monitoring. - z/OS Batch processing- Distributed environment and network monitoring (TD Insurance Operations)- AS/400 Batch processingWe are looking for self-motivated and focused individuals who enjoy a fast paced environment requiring attention to detail. Incident Management- Effectively handle incident management for outages; effectively communicate to clients during service outages and ensure that they are resolved efficiently with minimal impact to stakeholders- Ensure timely notification and escalation of possible or occurring issues/problems, options and recommendations for prompt resolution- Resolution of customer / client requestsChange Management- Provide effective change management discipline, ensuring stability to the production environment- May perform testing according to test plans, monitor and report on results, and work with others on problem resolution- Support the installation, configuration, upgrade of business applications/systems in coordination with appropriate stakeholdersThe department is 24/7/365, operating 12hr shifts on rotating basis (including holidays), rotating shift hours are 7am to 7pm, and 7pm to 7am.This position will be located at:SOC Datacentre (740 Progress Ave Scarborough, Ontario, Canada M1H 2X3)