IT Hardware Install & Remote Support Technician – Hybrid

Placements24

Kimberley

Hybrid

CAD 15,000 - 20,000

Full time

2 days ago

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Job summary

Placements24 is seeking an IT Hardware Installation and Support Technician for a hybrid role based in Kimberley. You will install, configure, and deploy servers, workstations, and printers, and provide on-site and remote support to clients.

The ideal candidate has at least 2 years' experience, strong hardware know-how, and familiarity with Windows, TCP/IP, DNS, DHCP. Travel to client sites and valid driver's license required; CompTIA certificates are a plus.

Qualifications

Minimum 2 years of IT hardware installation, maintenance and support.
Experience with Windows PCs, printers and basic servers.
Familiarity with TCP/IP, DNS, DHCP and basic networking.
Proficient in remote support and ticketing systems.
Relevant IT certifications (e.g., CompTIA A+, Network+) are desirable.
Valid driver's license and willingness to travel regionally.

Responsibilities

Install, configure, and deploy various IT hardware components, including servers, workstations, printers, and network devices.
Perform hardware diagnostics, troubleshooting, and repairs to resolve technical issues efficiently.
Assist with network cabling, patching, and basic network infrastructure setup.
Provide remote technical support to users, guiding them through hardware-related issues.
Maintain accurate inventory records of hardware assets and track equipment movement.
Document installation procedures, troubleshooting steps, and resolutions.
Collaborate with the IT support team to manage service tickets and ensure timely resolution of issues.
Ensure all installations and configurations comply with company standards and best practices.
Assist with the setup and configuration of new office spaces and remote work setups.
Stay current with the latest hardware technologies and IT support trends.