IT Hardware Installation and Support Technician

Placements24; Kimberley; Ibrido; CAD 15.000 - 20.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Certifications

Career growth

Descrizione del lavoro

Placements24 is seeking an IT Hardware Installation and Support Technician for a hybrid role based in Kimberley. You will install, configure, and deploy servers, workstations, and printers, and provide on-site and remote support to clients.

The ideal candidate has at least 2 years' experience, strong hardware know-how, and familiarity with Windows, TCP/IP, DNS, DHCP. Travel to client sites and valid driver's license required; CompTIA certificates are a plus.

Competenze

• Minimum 2 years of IT hardware installation, maintenance and support.
• Experience with Windows PCs, printers and basic servers.
• Familiarity with TCP/IP, DNS, DHCP and basic networking.
• Proficient in remote support and ticketing systems.
• Relevant IT certifications (e.g., CompTIA A+, Network+) are desirable.
• Valid driver's license and willingness to travel regionally.

Mansioni

• Install, configure, and deploy various IT hardware components, including servers, workstations, printers, and network devices.
• Perform hardware diagnostics, troubleshooting, and repairs to resolve technical issues efficiently.
• Assist with network cabling, patching, and basic network infrastructure setup.
• Provide remote technical support to users, guiding them through hardware-related issues.
• Maintain accurate inventory records of hardware assets and track equipment movement.
• Document installation procedures, troubleshooting steps, and resolutions.
• Collaborate with the IT support team to manage service tickets and ensure timely resolution of issues.
• Ensure all installations and configurations comply with company standards and best practices.
• Assist with the setup and configuration of new office spaces and remote work setups.
• Stay current with the latest hardware technologies and IT support trends.

Conoscenze

IT hardware installation

Troubleshooting

Remote support

Inventory management

Ticketing systems

Windows OS

TCP/IP DNS DHCP

Customer service

Communication

Time management

Driver's license

CompTIA A+

CompTIA Network+

Strumenti

Remote access tools

Ticketing systems

Descrizione del lavoro

About the Role

Our client, a dynamic technology solutions provider, is seeking a proactive IT Hardware Installation and Support Technician to join their team based in **Kimberley, Northern Cape, ZA**. This hybrid role involves essential on-site installations and configurations of IT hardware, coupled with remote support responsibilities. You will be instrumental in ensuring the smooth operation of our clients' IT infrastructure by performing hardware installations, upgrades, and troubleshooting. The ideal candidate is technically proficient, customer-service oriented, and adept at managing tasks both independently and as part of a remote-coordinated team. If you are passionate about technology and committed to delivering exceptional support, this is a great opportunity to grow your career.

Key Responsibilities

• Install, configure, and deploy various IT hardware components, including servers, workstations, printers, and network devices.
• Perform hardware diagnostics, troubleshooting, and repairs to resolve technical issues efficiently.
• Assist with network cabling, patching, and basic network infrastructure setup.
• Provide remote technical support to users, guiding them through hardware-related issues.
• Maintain accurate inventory records of hardware assets and track equipment movement.
• Document installation procedures, troubleshooting steps, and resolutions.
• Collaborate with the IT support team to manage service tickets and ensure timely resolution of issues.
• Ensure all installations and configurations comply with company standards and best practices.
• Assist with the setup and configuration of new office spaces and remote work setups.
• Stay current with the latest hardware technologies and IT support trends.

Requirements

• Minimum of 2 years of experience in IT hardware installation, maintenance, and support.
• Proficiency in installing and configuring desktop computers, laptops, printers, and basic server hardware.
• Strong understanding of computer hardware components, operating systems (Windows primarily), and basic networking concepts (TCP/IP, DNS, DHCP).
• Experience with remote support tools and ticketing systems is essential.
• Excellent troubleshooting and diagnostic skills.
• Strong customer service orientation and communication skills.
• Ability to work independently and manage time effectively, especially in a hybrid work setting.
• Valid driver's license and willingness to travel to client sites within the region.
• Relevant IT certifications (e.g., CompTIA A+, Network+) are highly desirable.
• Familiarity with mobile device management is a plus.

Benefits

Our client offers a competitive salary, comprehensive health benefits, and opportunities for ongoing training and certification. This role provides a platform for career advancement within the IT support and infrastructure field. Enjoy a supportive work environment that values professional development and work-life balance. Contribute to a growing company at the forefront of technology services.