Hybrid IT Pro: Help Desk & Field Tech — Remote-Ready

Power Recruitment; Winnipeg; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A technology recruitment firm is seeking a Hybrid IT Help Desk/Field Technician to provide technical support both on-site and remotely. This role involves setting up network equipment, troubleshooting issues, and ensuring client satisfaction. Candidates should have solid networking skills, excellent communication abilities, and a valid Manitoba driver's license. Full-time position with comprehensive benefits and competitive pay starting from $24.00 per hour.

Benefits

Competitive salary

Performance-based bonus

Profit-sharing plan

Comprehensive health, dental, and vision insurance

Paid time off

Work from home

Professional development opportunities

Qualifications

• 4 years of experience in IT help desk or technical support roles.
• Solid knowledge in networking, including setup, configuration, and troubleshooting.
• Access to a reliable vehicle, a clean driving record, and a valid Manitoba driver's license.

Responsibilities

• Handle basic to advanced setup and configuration of network equipment.
• Perform on-site repairs, installations, and client onboarding processes.
• Deliver timely help desk support while managing multiple tickets.

Skills

Networking setup and troubleshooting

Client communication

Multitasking

Organizational

Problem-solving skills

Education

College degree in Computer Science or related

Tools

ConnectWise

N-central

MS 365 Administration

Job description

A technology recruitment firm is seeking a Hybrid IT Help Desk/Field Technician to provide technical support both on-site and remotely. This role involves setting up network equipment, troubleshooting issues, and ensuring client satisfaction. Candidates should have solid networking skills, excellent communication abilities, and a valid Manitoba driver's license. Full-time position with comprehensive benefits and competitive pay starting from $24.00 per hour.