Hybrid IT Pro: Help Desk & Field Tech — Remote-Ready

Power Recruitment

Winnipeg

Hybrid

CAD 27,276 - 38,848

Full time

14 days+

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Benefits offered by this job

Competitive salary
Performance-based bonus
Profit-sharing plan
Comprehensive health, dental, and vision insurance
Paid time off
Work from home
Professional development opportunities

Job summary

A technology recruitment firm is seeking a Hybrid IT Help Desk/Field Technician to provide technical support both on-site and remotely. This role involves setting up network equipment, troubleshooting issues, and ensuring client satisfaction. Candidates should have solid networking skills, excellent communication abilities, and a valid Manitoba driver's license. Full-time position with comprehensive benefits and competitive pay starting from $24.00 per hour.

Qualifications

  • 4 years of experience in IT help desk or technical support roles.
  • Solid knowledge in networking, including setup, configuration, and troubleshooting.
  • Access to a reliable vehicle, a clean driving record, and a valid Manitoba driver's license.

Responsibilities

  • Handle basic to advanced setup and configuration of network equipment.
  • Perform on-site repairs, installations, and client onboarding processes.
  • Deliver timely help desk support while managing multiple tickets.

Skills

Networking setup and troubleshooting
Client communication
Multitasking
Organizational
Problem-solving skills

Education

College degree in Computer Science or related

Tools

ConnectWise
N-central
MS 365 Administration

Job description

A technology recruitment firm is seeking a Hybrid IT Help Desk/Field Technician to provide technical support both on-site and remotely. This role involves setting up network equipment, troubleshooting issues, and ensuring client satisfaction. Candidates should have solid networking skills, excellent communication abilities, and a valid Manitoba driver's license. Full-time position with comprehensive benefits and competitive pay starting from $24.00 per hour.
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