Onsite IT Hardware Technician – Imaging & Setup

TekWissen LLC; Selkirk; On-site; CAD 30,000 - 44,000; Full time

Job summary

TekWissen is seeking an IMAC Desktop Tech for a 6-month, on-site assignment in Selkirk, MB. You will provide hands-on support for laptops, desktops, tablets, smartphones, and printers, ensuring day-to-day operation and resolving escalated issues.

The role involves hardware upgrades, imaging validation, and collaboration with deployment teams to ensure equipment is configured and deployed per guidelines. Remote work is not available; onsite work at client sites within Manitoba is required.

Qualifications

• Onsite technical support for internal or external customers.
• Troubleshoot software and hardware issues on laptops, desktops, tablets, smartphones and printers.
• Perform server and network equipment maintenance including updates and backups.
• Verify hardware is pre-imaged with approved images and working to manufacturer specs.

Responsibilities

• Set up new IT hardware with network and power connections.
• Perform configuration setup as documented; install SCCM pre-built software packages where applicable.
• Re-pack IT hardware and prepare it for shipping to user locations when required.
• Coordinate with Deployment Coordinator for follow-up actions if issues remain unresolved.
• Perform image procedures using approved tools and guidelines in staging rooms.

Job description

TekWissen is seeking an IMAC Desktop Tech for a 6-month, on-site assignment in Selkirk, MB. You will provide hands-on support for laptops, desktops, tablets, smartphones, and printers, ensuring day-to-day operation and resolving escalated issues.

The role involves hardware upgrades, imaging validation, and collaboration with deployment teams to ensure equipment is configured and deployed per guidelines. Remote work is not available; onsite work at client sites within Manitoba is required.