Invigilation Assistant

Jobtailor; Southwestern Ontario; On-site; CAD 38,000 - 52,000; Full time

Job summary

Jobtailor is seeking an Examination Support Coordinator to assist with organizing in-class and online exams for students. You will handle data entry, filing, and record keeping, while ensuring smooth exam delivery and compliance. Evening and weekend coverage is required.

Responsibilities include coordinating with instructors, proctors, and students, resolving issues promptly, and maintaining exam integrity and confidentiality. Experience with accessibility needs is valued.

Qualifications

• Post-secondary diploma or equivalent with related experience.
• Excellent communication and problem-solving abilities.
• Flexible; able to work evenings and weekends.

Responsibilities

• Support Examination Coordinators in organizing and facilitating in-class and online tests.
• Complete data entry, filing, and record keeping tasks.
• Receive, package, prepare, and return examinations.
• Track, resolve, and report implementation issues to Examination Coordinators.
• Respond to inquiries from students, instructors, and proctors about the exam process.
• Communicate exam details to students, instructors, and proctors.

Skills

Crisis Management Skills

Strong Communication Skills

Attention to Detail

Organizational Skills

Knowledge of Disability Issues

Team Collaboration

Professionalism

Problem Solving

Education

Post-secondary diploma

Tools

My Learning Space

Job description

Key Responsibilities

• Support Examination Coordinators in organizing and facilitating in-class and online tests, mid-terms, deferred and final examinations for students registered with Accessible Learning


• Complete data entry, filing, and record keeping tasks


• Receive, package, prepare, and return examinations


• Track, resolve, and report implementation issues to Examination Coordinators


• Respond to inquiries from students, instructors, and proctors about the exam process


• Communicate exam details to students, instructors, and proctors


• Assist instructors with adding extra time to online assessments in My Learning Space and arrange virtually proctored exams


• Provide evening and weekend examination support


• Respond to proctor issues and connect with instructors regarding examination-question interpretation


• Support students and proctors with comfort breaks and resolve exam-room issues by phone, email, or in person


• Support compliance with exam procedures and respond to suspected integrity violations


• Address unbooked exams, accommodation-change requests, late arrivals, and incorrect exam locations


• Implement crisis-management student support plans, including intervention, contacting Special Constable Service when needed, and documenting events


• Maintain close communication with Examination Coordinators and provide on-call support to proctors

Requirements

• Post-secondary school diploma plus two years related experience


• Works well with others; courteous and professional


• Demonstrated communication and problem solving skills


• Flexible; able to work evenings and weekends


• Excellent attention to detail; able to work accurately and quickly


• Strong computer skills, with comfort and knowledge of adaptive technology


• Able to work well with minimal supervision


• Crisis management and intervention skills are an asset (e.g. Mental Health First Aid, Suicide Asist Training)


• Understanding of need to maintain confidentiality and security of examinations


• Knowledge of university systems and policies is an asset


• Strong organizational and verbal skills


• Knowledge of disability issues


• Resume and cover letter required in electronic form

Core Competencies

Demonstrates strong organizational, communication, and problem-solving skills while supporting examination processes and ensuring compliance with procedures. Capable of managing crisis situations and providing effective support to students and proctors in various examination settings.

Highest-signal resume keywords

• Crisis Management Skills


• Strong Communication Skills


• Attention to Detail


• Organizational Skills


• Knowledge of Disability Issues

ATS Optimization Keywords

Hard Skills

• Data Entry


• Record Keeping


• Exam Procedure Compliance


• Adaptive Technology Knowledge


• Crisis Intervention

Soft Skills

• Professionalism


• Flexibility


• Problem Solving


• Team Collaboration

Certifications & Qualifications

• Mental Health First Aid


• Suicide Assist Training

Industry Keywords

• Examination Coordination


• Accessible Learning


• University Systems


• Confidentiality


• Exam Integrity

Tools & Technologies

• My Learning Space