Program Administrative and Communications Assistant

Jobtailor; Vancouver; Hybrid; CAD 45,000 - 65,000; Full time

Job summary

Jobtailor in Vancouver is seeking a detail-oriented communications administrator. You will maintain and update website content, draft engaging materials for diverse audiences, and support bursary administration.

The role requires excellent writing, editing, and organizational skills, with a focus on accessibility and equity. Remote-friendly, with opportunities to coordinate volunteers and track impact data.

Qualifications

• Experience writing, editing, and posting public-facing content in a nonprofit environment is an asset.
• Experience with administration of grants, awards or bursaries is an asset.
• Legal entitlement to work in Canada in accordance with provincial regulations.
• Excellent interpersonal, written, and verbal communication skills.
• Strong project management, time management, and organizational skills with attention to detail and ability to work remotely.
• Interest or experience in health and social services, equity, diversity and cultural safety.

Responsibilities

• Maintain and update website content
• Help draft engaging, accessible promotional, print, and digital content for a range of audiences
• Support editing and proofreading stories, articles, and communications materials
• Ensure materials follow guidelines for accessibility, inclusivity, and plain-language writing
• Support interviews for articles and develop stories highlighting the organization's impact
• Assist in coordinating and processing the bursary and scholarship program
• Help prepare administrative paperwork for disbursing bursary, scholarship, and honoraria funds
• Support correspondence with volunteers, award recipients, and partner-agency colleagues
• Draft minutes for occasional meetings for supervisor review
• Track website analytics and performance and provide data for reports
• Assist with print production and distribution coordination
• Follow up with partners, tracking materials and evaluation metrics
• Perform other administrative, communications, and coordination duties as required

Skills

Writing & Editing

Content Management

Project Management

Data Tracking & Reporting

Administrative Coordination

Proofreading

Interpersonal Communication

Time Management

Organizational Skills

Problem Solving

Attention To Detail

Education

Grade 12

Office Administration Certificate

Communications Marketing Certificate

Tools

MS Office

Website Content Management Systems

Job description

• Maintain and update website content
• Help draft engaging, accessible promotional, print, and digital content for a range of audiences
• Support editing and proofreading stories, articles, and communications materials
• Ensure materials follow organizational guidelines for accessibility, inclusivity, and plain-language writing
• Support interviews for articles and develop stories highlighting the organization's impact
• Assist in coordinating and processing the bursary and scholarship program
• Help prepare administrative paperwork for disbursing bursary, scholarship, and honoraria funds
• Support correspondence with volunteers, award recipients, and partner-agency colleagues
• Draft minutes for occasional meetings for supervisor review and circulation
• Track website analytics and performance and provide data for reports
• Assist with print production and distribution coordination
• Follow up with partners, tracking materials and evaluation metrics
• Perform other administrative, communications, and coordination duties as required

Requirements

• Grade 12
• Office Administration Certificate or Communications Marketing Certificate
• Recent, related experience of one year or an equivalent combination of education, training, and experience
• Experience writing, editing, and posting public-facing content in a non-profit environment is a strong asset
• Experience of procedures involved in administration of grants, awards or bursaries is a strong asset
• Legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations
• Excellent interpersonal, written, and verbal communication skills
• Excellent project management, time management, and organizational skills, including attention to detail and ability to work remotely, meet deadlines, and solve problems creatively
• Interest, knowledge, or experience working in health and social service sectors, ideally in the non-profit sector
• Interest, knowledge, or experience working with concepts of equity, diversity, and cultural safety
• Ability to manage schedules and coordinate multiple tasks simultaneously
• Familiarity and comfort with MS Office platforms and confidence learning new software or apps, including website content management systems
• Ability to work remotely with team members
• Lived experience related to mental health and/or substance use problems is considered an asset

Core Competencies

Demonstrates strong writing, editing, and content management skills, with a focus on accessibility and inclusivity in communications. Proficient in project management and administrative coordination within a non-profit environment, with a commitment to equity and diversity.

Highest-signal resume keywords

• Writing And Editing Public-Facing Content
• Project Management
• Office Administration Certificate
• Communications Marketing Certificate
• Experience In Non-Profit Environment

Hard Skills

• Content Management
• Data Tracking And Reporting
• Administrative Coordination
• Proofreading
• Grant Administration

Soft Skills

• Interpersonal Communication
• Time Management
• Organizational Skills
• Problem Solving
• Attention To Detail

Certifications & Qualifications

• Office Administration Certificate
• Communications Marketing Certificate

Industry Keywords

• Non-Profit Sector
• Health And Social Services
• Equity And Diversity
• Cultural Safety
• Bursary And Scholarship Administration

Tools & Technologies

• MS Office
• Website Content Management Systems