Human Resources Associate

Jobtailor; Edmonton; On-site; CAD 65,000 - 85,000; Full time

Job summary

Jobtailor in Canada is seeking an HR Generalist to support faculty and department leaders with day-to-day HR guidance for both academic and non-academic staff.

You will lead recruitment, onboarding, performance management, job evaluation, and accommodations while navigating a unionized environment and applying collective agreements to ensure service excellence.

Qualifications

• Bachelor's degree in Human Resources or related discipline.
• 2-3 years of progressively responsible HR experience including generalist advice and support.
• Experience in a unionized environment and applying collective agreements, policies and employment practices.
• Experience supporting recruitment, employee relations, performance management, job evaluation, accommodations and HR operations.
• Strong client service and relationship-building skills.
• Demonstrated judgment and problem-solving skills.
• Strong written and verbal communication skills and attention to detail in HR documentation.
• Strong organizational and time-management skills.
• Ability to work independently and collaborate as part of an integrated HR team.
• CHRP designation is an asset.
• Resume and cover letter required.

Responsibilities

• Develop and maintain relationships with leaders, administrators and key contacts within assigned faculties and departments.
• Provide day-to-day HR generalist advice and support for academic and non-academic employee groups.
• Assess and triage HR inquiries, resolving routine matters and escalating complex issues when required.
• Advise on appointments, extensions, FTE changes, transfers and other employment changes.
• Collaborate with HR Partners, Shared Services, Finance and other stakeholders to resolve operational issues.
• Identify process improvement opportunities and make recommendations.
• Prepare and review HR correspondence and documentation.
• Support institutional HR programs, projects, committees and training.
• Support recruitment and selection for academic and non-academic positions, including tenure-track faculty recruitment.
• Facilitate onboarding and coordinate processes for non-Canadian hires and relocation.
• Analyze and evaluate support staff and other designated positions using job evaluation methodologies.
• Conduct job audits and advise on job design and position documentation.
• Guide performance appraisal, probationary review, attendance and employee relations processes.
• Assist with conduct, discipline, termination, disputes, grievances, complaints and arbitrations.
• Support offboarding processes.
• Support employee leaves, accommodations and return-to-work planning, including modified duties and permanent accommodations.

Skills

HR Generalist Experience

Recruitment Support

Employee Relations

Job Evaluation Methodologies

Unionized Environment Experience

Education

Bachelor's degree in Human Resources

Tools

PeopleSoft HCM

Google Workspace

Job description

• Develop and maintain relationships with leaders, administrators and key contacts within assigned faculties and departments


• Provide day-to-day HR generalist advice and support for academic and non-academic employee groups


• Assess and triage HR inquiries, resolving routine matters and escalating complex issues when required


• Advise on appointments, extensions, FTE changes, transfers and other employment changes


• Collaborate with HR Partners, Shared Services, Finance and other stakeholders to resolve operational issues


• Identify process improvement opportunities and make recommendations


• Prepare and review HR correspondence and documentation


• Support institutional HR programs, projects, committees and training


• Support recruitment and selection for academic and non-academic positions, including tenure-track faculty recruitment


• Facilitate onboarding and coordinate processes for non-Canadian hires and relocation


• Analyze and evaluate support staff and other designated positions using job evaluation methodologies


• Conduct job audits and advise on job design and position documentation


• Guide performance appraisal, probationary review, attendance and employee relations processes


• Assist with conduct, discipline, termination, disputes, grievances, complaints and arbitrations


• Support offboarding processes


• Support employee leaves, accommodations and return-to-work planning, including modified duties and permanent accommodations

Requirements

• Bachelor's degree, preferably with a specialization in Human Resources or a related discipline


• Minimum of 2-3 years of progressively responsible HR experience, including generalist HR advice and support


• Experience working in a unionized environment and applying collective agreements, policies and employment practices


• Experience supporting recruitment, employee relations, performance management, job evaluation, accommodations and HR operations


• Strong client service and relationship-building skills


• Demonstrated judgment and problem-solving skills


• Strong written and verbal communication skills and attention to detail in HR documentation


• Strong organizational and time-management skills


• Ability to work independently and collaborate as part of an integrated HR team


• Professionalism, discretion, adaptability and commitment to service excellence


• Experience in a large, complex organization or public-sector environment is an asset


• Experience with HR information systems, including PeopleSoft HCM, and Google Workspace is an asset


• CHRP designation is an asset


• Resume and cover letter required

Core Competencies

Demonstrates expertise in HR generalist functions, including recruitment, employee relations, performance management, and job evaluation. Proficient in navigating complex HR issues within a unionized environment while maintaining strong client service and relationship-building skills.

Highest-signal resume keywords

• HR Generalist Experience


• Recruitment Support


• Employee Relations


• Job Evaluation Methodologies


• Unionized Environment Experience

ATS Optimization Keywords

Hard Skills

• Performance Management


• Job Evaluation


• Onboarding Coordination


• HR Documentation


• Accommodations Support

Soft Skills

• Client Service


• Relationship Building


• Judgment


• Problem-Solving


• Organizational Skills

Certifications & Qualifications

• CHRP Designation

Industry Keywords

• Unionized Environment


• Public-Sector Experience


• HR Operations


• Employee Leaves


• Service Excellence

Tools & Technologies

• PeopleSoft HCM


• Google Workspace