Insurance Advisor, Auto

HUB International; Burnaby; On-site; CAD 41,000 - 55,000; Full time

Benefits offered by this job

Flexible work arrangements (4-day week

Industry-leading commission structure

RRSP matching

Tuition financing

Flexible benefits options

Wellness initiatives

Job summary

HUB International in Burnaby, BC is seeking a bilingual Insurance Advisor fluent in Mandarin and Cantonese to join our Client Service Centre. The role involves handling client inquiries, educating clients on auto insurance needs, and supporting a high-volume service environment from our Burnaby location.

The position offers a compressed four-day work schedule, a base salary with commission opportunities, and ongoing training and development.

Qualifications

• Level 1 General Insurance License is required.
• 6+ months of previous insurance experience.
• 1-2 years of customer service experience.
• Bilingual in Mandarin and Cantonese

Responsibilities

• Handle client inquiries via phone, email, and text messaging programs.
• Educate clients on auto insurance needs and coverage options.
• Take inbound and outbound calls from the Burnaby Client Service Centre.
• Contribute to a high-quality, customer-focused service experience.

Skills

Mandarin

Cantonese

Education

Level 1 General Insurance License

Job description

Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

What We’re Looking For

Are you an experienced Bilingual (Mandarin and Cantonese) Insurance Advisor looking to grow their career? If you’re a self-motivated and sales-driven individual seeking work-life balance and a team-oriented culture – YOU can be our next Insurance Advisor, Client Service Centre. Our Client Service Centre is a contact centre that services clients all over the Lower Mainland. Whether it’s over the phone or through email, you’ll handle client inquiries and educate clients on their auto insurance needs. This role offers the option of a compressed four-day work schedule, This is your opportunity to become part of an industry leading team today!

Requirements

• Level 1 General Insurance License
• 6+ months of previous insurance experience
• 1-2 years of customer service experience
• Bilingual in Mandarin and Cantonese

A Day in the Life

Be a part of the team that services over 100,000 auto clients within the Greater Vancouver region. You’ll be taking inbound and outbound calls from our Client Service Centre located in Burnaby. Whether it’s over the phone, through email or even our text messaging program, you’ll handle client inquiries and educate clients on their auto insurance needs. Our hours of operations are Monday to Thursday 8am to 6pm, Friday 8am to 5pm and Saturday 9a to 5pm. Closed Sundays.

Where This Can Take You

We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

What We Offer

• Flexible work arrangements, including the option of a compressed four-day work week
• Competitive compensation: Base salary + Industry leading commission structure
• Company matching RRSP contributions
• Tuition financing and career-related training and development
• Customizable flexible benefits options for you and your family
• Mental and physical wellness initiatives
• A positive, collaborative and team-oriented environment
• Ongoing personal and career development

The expected salary range for this position is $41,000 to $55,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Our Culture Starts with You

We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business. We want you to be INNOVATIVE and open to sharing your ideas. You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues. You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER. You work with a high degree of INTEGRITY and ACCOUNTABILITY.

Department Account Management & Service

• Required Experience: Less than 1 year of relevant experience
• Required Travel: Negligible

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of your website or need assistance completing the application process, please contact the recruiting team [e-mail]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.