Associate Insurance Advisor, Real Estate Practice

HUB International; Burnaby; On-site; CAD 55,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

RRSP matching

Tuition financing & career development

Flexible benefits options

Wellness initiatives

Collaborative environment

Ongoing personal and career growth

Job summary

HUB International in Burnaby is seeking an Insurance Advisor for the Real Estate Practice within the Commercial Division. The role focuses on servicing Kelowna clientele from our Burnaby Still Creek Head Office, combining client service excellence with insurance knowledge.

Ideal candidates have 2–5 years of insurance experience, a Level 2 General Insurance License, and strong Excel/Word skills. A team-oriented, detail-driven mindset is essential for success in a fast-paced environment.

Qualifications

• Level 2 General Insurance License required.
• 2–5 years of insurance experience.
• Excellent customer service; collaborates well in a team.
• Thrives in a fast-paced environment.
• Strong attention to detail; strong business acumen and organizational skills.
• Intermediate MS Office knowledge, especially Excel and Word.

Responsibilities

• Provide exceptional customer experience while supporting Production teams.
• Demonstrate strong technical insurance knowledge and adhere to HUB service guidelines.
• Support Account Executive/Account Manager and Marketer in servicing accounts.
• Respond to customer requests within license authority and maintain accurate files.
• Review and prioritize tasks daily, manage correspondence, and assist with AR for Producers.

Skills

Customer service skills

Team collaboration

Attention to detail

Business acumen

Organizational skills

Tools

Excel

Word

Job description

Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

What We’re Looking For

Are you looking to further develop your career in commercial insurance? Our Real Estate Practice Team is expanding! If you’re a self-motivated, detail-oriented individual seeking growth opportunities and a team-oriented culture – YOU can be our next Insurance Advisor in our Real Estate Practice, Commercial Division. This position will be based out of our Burnaby Still Creek Head Office but will be focused on servicing our Kelowna clientele.

Requirements

• Level 2 General Insurance License.
• 2-5 years of insurance experience.
• Demonstrates excellent customer service skills; collaborates well working as part of a team.
• Thrives in a fast-paced environment.
• Strong attention to detail and accuracy.
• Strong business acumen and organizational skills.
• Intermediate MS Office knowledge, with focus on Excel and Word.

A Day in the Life

Provides exceptional customer experience working with Production teams. Demonstrates good technical insurance knowledge. Adheres to HUB Service Guidelines. Demonstrates commitment to teamwork by supporting Account Executive/Account Manager (Producer) and Marketer with all aspects of servicing accounts. Responds to customer requests acting within license authority. Acts as primary customer service contact in the absence of Producer. Attends Critical Path meetings and completes any action items assigned within specified timeframe. Processes all documentation and transactions according to HUB workflows. Promptly reviews and manages account reconciliation working with Accounting, Producer and Client. Reviews and prioritizes all assigned tasks daily including mail, emails, abeyances, activities. Provides Accounts Receivable support to Producer for payment reminder letters as requested. Maintains accuracy of electronic files. Reviews and ensures accuracy of policy documentation from insurers. Continues professional development to enhance skills and technical knowledge. Other duties and responsibilities as assigned.

Where This Can Take You

We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

What We Offer

• Competitive compensation
• Company matching RRSP contributions
• Tuition financing and career-related training and development
• Customizable flexible benefits options for you and your family
• Mental and physical wellness initiatives
• A positive, collaborative and team-oriented environment
• Ongoing personal and career development

The expected salary range for this position is $55,000 to $60,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Our Culture Starts with You

We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business. We want you to be INNOVATIVE and open to sharing your ideas. You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues. You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER. You work with a high degree of INTEGRITY and ACCOUNTABILITY.

Department

Account Management & Service

Required Experience

• 1-2 years of relevant experience

Required Travel

• No Travel Required

We endeavor to make this website accessible to any and all users.

Hi, we’re HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected - through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.

For more information, please visit hubinternational.com.