Client Care Representative – Auto Insurance Trainee

HUB International; Rossland; On-site; CAD 40,000 - 45,000; Full time

Job summary

HUB International is seeking an Auto Insurance Trainee in Canada. You will build relationships with clients and dealership partners while promoting ICBC and private insurance products to meet sales targets.

Full training will guide you to obtain a Level 1 General Insurance License within 30 days, with a focus on delivering exceptional customer experiences. The role emphasizes a self-starter attitude, an outgoing, customer-first approach, and the ability to multitask in a fast-paced,

Qualifications

• No prior insurance experience required; training provided.
• Strong drive to exceed performance and sales goals.
• Customer-first approach and a confident, outgoing demeanor.
• Ability to multitask under pressure and stay organized.

Responsibilities

• Build and maintain strong relationships with clients, teammates and auto dealership partners.
• Actively promote ICBC and private insurance products to meet daily/weekly/monthly targets.
• Process a variety of auto insurance transactions (renewals, transfers, cancellations, plate changes).
• Upsell and cross-sell additional insurance products to add value for clients.
• Support branch by handling phone calls, administrative tasks and inventory restocking.

Skills

Self-starter

Sales driven

Customer service

Detail oriented

Reliable

Team player

Education

High school diploma

Level 1 Insurance License (asset)

Job description

Hi, we’re HUB! We’re a leading North American insurance brokerage, helping individuals and businesses protect what matters most. When you partner with HUB, you're joining a vast network of insurance, risk, employee benefits, retirement, and wealth management specialists dedicated to delivering tailored solutions and unrelenting advocacy—so you're always ready for tomorrow.

The Opportunity

No insurance experience? No problem! We provide full training and support to help you earn your Level 1 General Insurance License within your first 30 days. As an Auto Insurance Trainee, you’ll play a key role in driving business success. You’ll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer experience. This is a results-focused role ideal for someone with a competitive edge and a passion for personal growth.

What You’ll Bring to Our Team

A self-starter mentality with a strong drive to exceed performance and sales goals

Confident, outgoing personality and a customer-first approach

Detail-oriented and organized—someone who can multitask under pressure

Reliable and accountable—you're someone your team can count on

Thrives in a collaborative, high-energy environment

High school diploma or equivalent

Level 1 Insurance License is an asset—but not required

A Day in the Life

Build and maintain strong relationships with clients, teammates, and auto dealership partners

Actively promote and sell ICBC and private insurance products to meet and exceed daily/weekly/monthly sales targets

Process a variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more

Upsell and cross-sell additional insurance products to add value for clients and drive performance metrics

Support your branch by taking phone calls, managing administrative tasks, and restocking inventory

Salary Expectations

The expected salary range for this position is $40,000 to $45,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level.

HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Why Join HUB?

We work hard and play hard! Paid day off for your birthday – we want to celebrate you! Paid day off for volunteering in your community - HUB is a company that gives back and is active in our communities

Room to grow within the organization Lots of company perks, benefits, RRSP matching and great compensation Your future with HUB – Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

By joining HUB, you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

• Entrepreneurship: We encourage innovation and educated risk-taking.
• Integrity: We do the right thing every time.
• Teamwork: We work together to maximize results.
• Accountability: We measure and take responsibility for outcomes.
• Service: We serve customers, communities and colleagues.

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at www.hubinternational.com. If you require any accommodations during the hiring process, please reach out to [e-mail] to request this. Only candidates selected for an interview will be contacted.

Hi, we’re HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.