Inside Salesperson-EN

Guillevin; Chilliwack; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible group insurance plan

Free health resources (Telemedicine, EAP)

Group RRSP with employer contribution

Postsecondary Scholarship Program

Years of Service Recognition Program

Job summary

Guillevin is seeking an Inside Salesperson in Chilliwack, British Columbia. The successful candidate will sell products, process customer orders, and provide technical information while delivering excellent customer service. Responsibilities include answering calls, negotiating prices, and suggesting products. Candidates should have 3-5 years of industry experience, strong communication skills, and proficiency in MS Office. Attractive benefits and a dynamic work environment are offered, promoting autonomy and career growth.

Qualifications

• Minimum three to five years of industry experience preferred.
• Excellent written and spoken English communication skills.
• Demonstrated strong people and organizational skills.

Responsibilities

• Answers customer calls promptly and professionally.
• Negotiates special prices and conditions with customers or vendors.
• Proactively suggests associated and alternate products as needed.

Skills

Customer service driven

Communication skills

People skills

Product knowledge

MS Office proficiency

Tools

MS Office (Word, Excel, Outlook)

Job description

Job Description

Reporting to the Business Centre Manager, the Inside Salesperson sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner.

Status

Regular, Full time

Location

Chilliwack, British Columbia

Main Responsibilities

• Answers calls promptly, and professionally, listens attentively to the customers, understands and fulfils their needs;
• Responds to the customer's inquiries in a timely manner;
• On some occasions, negotiates special prices and conditions with customers and/or vendors as per criteria established by his Manager;
• Takes necessary action to resolve customer service issues in a timely manner and follows‑up and verifies commitments are met afterwards;
• Proactively suggests associated and/or alternate products as needed;
• Promotes focus product items to generate incremental sales; Quickly informs the appropriate person (Business Centre Manager, Outside Sales Representative) of customer feedback with regards to price, products, service, etc.;
• Maintains their technical knowledge up‑to‑date on various product lines and broaden system knowledge.

Requirements

• Minimum three (3) to five (5) years of industry experience preferable, or a combination of relevant professional training and experience;
• Good English communication skills written and spoken;
• Demonstrated people skills;
• Excellent communication and organizational skills;
• Product knowledge;
• Must be customer service driven;
• Good knowledge of MS Office (Word, Excel, Outlook).

What’s In It For You

We are a major player, involved in the energy transformation in Canada. Our dynamic work environment promotes autonomy and decision making, and offers great career opportunities.

What Sets Us Apart Is Our

• Annual profit‑sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
• A strong national network offering real opportunities to grow: our people make the difference.

Among Our Benefits

• Flexible group insurance plan customizable to your needs.
• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
• Group RRSP with employer contribution and TFSA.
• Postsecondary Scholarship Program for our employee’s children.
• Charging terminals available at our facilities.
• Years of Service Recognition Program.

Our recruitment process ensures equality and diversity.