Inside Sales Representative (Remote)

Concentrix; Windsor; Remote; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking motivated individuals for a customer service role that offers a starting wage between $16 and $18 per hour. This position not only provides comprehensive benefits, including medical and dental insurance, but also emphasizes career growth, with a significant portion of management promoted from within. You'll engage in meaningful customer interactions, utilizing your sales skills to foster relationships and ensure customer satisfaction. Join a diverse and inclusive work culture that values personal development and offers various wellness programs. If you're eager to advance your career in a dynamic environment, this opportunity is perfect for you.

Benefits

Paid Training

Performance-Based Incentives

Medical Insurance

Dental Insurance

Vision Insurance

Paid PTO

Retirement Savings Plan

Employee Referral Bonus

Qualifications

• 1+ year of hard sales experience with proven results.
• Strong understanding of sales processes and relationship building.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales and build client relationships to retain customers.

Skills

Sales Experience

Customer Relationship Building

Negotiation Skills

Computer Navigation Skills

Education

High School Diploma or GED

Job description

Employer Industry: Customer Service and Sales

Why consider this job opportunity:

• Starting wage between $16 and $18
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Comprehensive benefits including medical, dental, and vision insurance, paid PTO, and a Registered Retirement Savings Plan
• Opportunities for career growth and personal development, with about 80% of management promoted from within
• Inclusive and diverse work culture with various celebrations and wellness programs

What to Expect (Job Responsibilities):

• Provide inbound and outbound customer support using a call flow guide
• Close sales and work on prospecting, negotiation, presentation, and B2B/B2C skills
• Build client relationships and find new ways to retain customers
• Track, document, and retrieve information in databases
• Deliver expert customer experiences

What is Required (Qualifications):

• 1+ year of proven hard sales experience (meeting quotas and working on commission)
• Strong understanding of the sales process, relationship building, and negotiation techniques
• Open availability
• High school diploma or GED
• Strong computer navigation skills and a quiet, distraction-free work environment

How to Stand Out (Preferred Qualifications):

• Eagerness to learn new technologies
• Proficiency in fast-paced multi-tasking
• A desktop or laptop for PC and internet testing (work computer may be provided)
• High-speed internet connection (no wireless/hotspots or satellite)

#CustomerService #SalesOpportunities #RemoteWork #CareerGrowth #InclusiveCulture

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About the company

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.