Inside Sales Representative (Remote)

Concentrix; Russell; Remote; CAD 30,000 - 60,000; Full time

Job summary

An innovative company is seeking passionate individuals for a customer support role that emphasizes sales and relationship building. This position offers competitive hourly wages, comprehensive benefits, and opportunities for career advancement. With a strong focus on inclusivity and employee growth, the company fosters a supportive environment where 80% of managers are promoted from within. Join a team that values diversity and community support while delivering exceptional customer experiences. If you thrive in a fast-paced, engaging atmosphere and are eager to learn, this opportunity is perfect for you.

Benefits

Paid Training

Performance-Based Incentives

Comprehensive Benefits

Employee Referral Bonuses

Career Growth Opportunities

Qualifications

• 1+ year of proven hard sales experience with quotas.
• Strong understanding of the sales process and communication skills.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales and build client relationships to retain customers.

Skills

Sales Experience

Communication Skills

Negotiation Techniques

Customer Relationship Management

Education

High School Diploma or GED

Tools

PC Navigation Skills

Internet Testing Tools

Job description

Employer Industry: Customer Experience Management

Why consider this job opportunity:

• Salary starting between $16 and $18 per hour
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Comprehensive benefits including medical, dental, vision insurance, and paid PTO
• Opportunities for career growth with 80% of managers promoted from within
• Inclusive culture with celebrations for various events promoting diversity and community support

What to Expect (Job Responsibilities):

• Provide inbound and outbound customer support using a call flow guide
• Close sales and engage in prospecting, negotiation, and presentation
• Build client relationships and find new ways to retain customers
• Track, document, and retrieve information in databases
• Deliver expert customer experiences with a positive attitude

What is Required (Qualifications):

• 1+ year of proven hard sales experience, including meeting quotas and selling products and/or services
• Strong understanding of the sales process, communication skills, and negotiation techniques
• Open availability for work shifts
• High school diploma or GED
• A quiet, distraction-free environment to work from home

How to Stand Out (Preferred Qualifications):

• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• Experience with fast-paced multi-tasking
• A desktop or laptop for PC and internet testing
• High-speed internet connection (no wireless/hotspots or satellite)

#CustomerExperience #RemoteWork #SalesOpportunity #CareerGrowth #InclusiveCulture

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

About the company

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.