Inside Sales Representative (Remote)

Concentrix; Regina; Remote; CAD 30,000 - 60,000; Full time

Job summary

An innovative global business services company seeks dynamic individuals for customer engagement roles. This exciting opportunity involves providing exceptional inbound and outbound support, utilizing strong sales techniques to build client relationships, and ensuring customer satisfaction. With a supportive culture focused on diversity and inclusion, employees enjoy a flexible remote work environment and comprehensive benefits. Join a team where career advancement is encouraged, and your contributions make a real impact on client success. If you have a passion for sales and customer service, this role is perfect for you.

Benefits

Paid Training

Performance-Based Incentives

Comprehensive Benefits Package

Flexible Remote Work Environment

Paid Time Off

Qualifications

• 1+ year of hard sales experience with proven quota achievement.
• Strong understanding of sales processes and relationship building.

Responsibilities

• Provide inbound and outbound customer support using call flow guides.
• Engage in sales prospecting, negotiation, and closing techniques.
• Deliver exceptional customer experiences with a positive attitude.

Skills

Sales Techniques

Customer Relationship Management

Communication Skills

Negotiation Skills

B2B and B2C Sales

Education

High School Diploma or GED

Tools

Computer Navigation

Job description

Employer Industry: Customer Experience and Business Solutions

Why consider this job opportunity:

1. Salary starting at $16 to $18 per hour
2. Paid training and performance-based incentives
3. Opportunities for career advancement, with 80% of managers promoted from within
4. Comprehensive benefits package including medical, dental, vision insurance, and paid time off
5. Supportive culture focused on diversity, equity, and inclusion
6. Flexible remote work environment

What to Expect (Job Responsibilities):

1. Provide inbound and outbound customer support using a call flow guide
2. Close sales, engage in prospecting, negotiation, presentation, and utilize B2B and B2C skills
3. Build client relationships and find innovative ways to retain customers
4. Track, document, and retrieve information in databases accurately
5. Deliver exceptional customer experiences with a positive attitude

What is Required (Qualifications):

1. Minimum of 1 year of proven hard sales experience, including meeting quotas and working on commission
2. Strong understanding of the sales process, relationship building, communication, negotiation, and closing techniques
3. Open availability for work shifts
4. High school diploma or GED
5. Ability to work in a quiet, distraction-free environment from home

How to Stand Out (Preferred Qualifications):

1. Experience with fast-paced multi-tasking
2. Eagerness to learn new technologies
3. Strong computer navigation skills and knowledge of PCs
4. Access to a desktop or laptop for PC and internet testing
5. High-speed internet connection without wireless/hotspots or satellite

#CustomerExperience #RemoteWork #SalesOpportunities #CareerGrowth #InclusiveCulture

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

About the company

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.