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An innovative company is seeking motivated individuals for customer support roles that offer competitive wages and comprehensive benefits. This position involves engaging with clients, enhancing customer experiences, and utilizing sales skills to drive business success. With a commitment to employee growth, the company promotes from within and fosters an inclusive culture. If you're eager to develop your career in a supportive environment, this opportunity is perfect for you.
Location Glovertown/Newfoundland And Labrador
Employer Industry: Customer Service and Sales
Why consider this job opportunity:
- Starting wage between $16 and $18 per hour
- Paid training and performance-based incentives
- Lucrative employee referral bonus opportunities
- Comprehensive benefits including medical, dental, vision insurance, and a Registered Retirement Savings Plan
- Opportunities for career advancement with 80% of managers promoted from within
- Inclusive culture promoting diversity, equity, and community support
What to Expect (Job Responsibilities):
- Provide inbound and outbound customer support using a call flow guide
- Close sales and utilize B2B and B2C skills for prospecting and negotiation
- Build client relationships and identify new ways to retain customers
- Track, document, and retrieve information in databases
- Deliver expert customer experiences while offering additional products and services
What is Required (Qualifications):
- 1+ year of proven hard sales experience, including meeting quotas and selling products/services
- Strong understanding of the sales process, communication skills, and negotiation techniques
- Open availability for work shifts
- High school diploma or GED
- A quiet, distraction-free home environment for work
How to Stand Out (Preferred Qualifications):
- Eagerness to learn new technologies
- Strong computer navigation skills and familiarity with PCs
- Ability to perform fast-paced multi-tasking
#CustomerService #SalesJobs #RemoteWork #CareerGrowth #InclusiveCulture
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.