Inside Sales Representative (Remote)

Concentrix; Moose Jaw; Remote; CAD 30,000 - 60,000; Full time

Job summary

A dynamic company specializing in customer engagement is seeking motivated individuals to join their team. This role offers the chance to provide exceptional customer support while utilizing your sales skills to build lasting client relationships. With a comprehensive benefits package, including medical and dental insurance, and opportunities for career advancement, this position is perfect for those looking to grow in a supportive environment. If you thrive in a fast-paced setting and are eager to learn new technologies, this is the opportunity for you.

Benefits

Paid Training

Performance-based Incentives

Employee Referral Bonus

Comprehensive Benefits

Paid PTO

Retirement Savings Plan

Qualifications

• 1+ year of sales experience meeting quotas.
• Strong communication and negotiation skills required.

Responsibilities

• Provide inbound and outbound customer support.
• Build client relationships and retain customers.
• Track and document information in databases.

Skills

Sales Experience

Communication Skills

Negotiation Techniques

Customer Relationship Building

Multi-tasking

Education

High School Diploma or GED

Tools

Database Management

Computer Navigation Skills

Job description

Employer Industry: Customer Experience Solutions

Why consider this job opportunity:

1. Salary starting between $16 and $18 per hour
2. Paid training and performance-based incentives
3. Lucrative employee referral bonus opportunities
4. Comprehensive benefits including medical, dental, and vision insurance, paid PTO, and a Registered Retirement Savings Plan
5. Opportunities for career advancement and personal development within a supportive and inclusive culture
6. Celebrations for various company events promoting teamwork and community engagement

What to Expect (Job Responsibilities):

1. Provide inbound and outbound customer support using a call flow guide
2. Close sales and work on prospecting, negotiation, presentation, and utilize B2B and B2C skills
3. Build client relationships and find new ways to retain customers through product knowledge
4. Track, document, and retrieve information in databases
5. Deliver exceptional customer experiences with a positive attitude

What is Required (Qualifications):

1. Minimum of 1 year of proven hard sales experience, including meeting quotas and working on commission
2. Strong understanding of the sales process, relationship building, communication skills, and negotiation techniques
3. Open availability and the ability to work from a quiet, distraction-free environment
4. High school diploma or GED
5. Proficiency in fast-paced multi-tasking and strong computer navigation skills

How to Stand Out (Preferred Qualifications):

1. Eagerness to learn new technologies and adapt to changing environments
2. A desktop or laptop computer with high-speed internet (no wireless/hotspots or satellite)

Additional Information:

We prioritize candidate privacy and champion equal-opportunity employment. We partner with companies that share this commitment to foster a fair, transparent, and secure hiring environment. If you encounter any employer not adhering to these principles, please report it immediately.

We are not the Employer of Record (EOR) for this position. Our role is to connect outstanding candidates with a top-tier employer.

About the company

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.