Inside Sales Representative (Remote)

Concentrix; Medicine Hat; Remote; CAD 30,000 - 60,000; Full time

Job summary

This innovative firm is looking for enthusiastic individuals to join their customer support team. The role offers a starting wage between $16 and $18 per hour, along with paid training and opportunities for performance-based incentives. You'll provide exceptional service by assisting customers through inbound and outbound calls, all while building lasting client relationships. The company fosters a supportive and inclusive culture, prioritizing employee growth and well-being. If you're eager to learn and thrive in a dynamic environment, this position could be a perfect fit for you!

Benefits

Paid Training

Medical Insurance

Dental Insurance

Vision Insurance

Paid PTO

Employee Referral Bonus

Qualifications

• 1+ year of proven sales experience with quota achievement.
• Strong understanding of sales processes and relationship building.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Build client relationships and explore new retention strategies.

Skills

Sales Experience

Customer Support

Multitasking

Computer Navigation

Education

High School Diploma or GED

Job description

Employer Industry: Customer Experience Solutions

Why consider this job opportunity:

1. Starting wage between $16 and $18 per hour
2. Paid training and performance-based incentives
3. Lucrative employee referral bonus opportunities
4. Comprehensive benefits including medical, dental, and vision insurance, along with paid PTO
5. Opportunities for career growth and personal development within the organization
6. Supportive and inclusive company culture promoting diversity and well-being

What to Expect (Job Responsibilities):

1. Provide inbound and outbound customer support using a call flow guide
2. Close sales, prospect, negotiate, and deliver presentations
3. Build client relationships and explore new retention strategies
4. Track, document, and retrieve information in databases
5. Deliver expert customer experiences focused on satisfaction

What is Required (Qualifications):

1. Minimum of 1 year of proven sales experience, including meeting quotas
2. Strong understanding of sales processes, relationship building, and closing techniques
3. High school diploma or GED
4. Ability to work in a quiet, distraction-free environment at home
5. Proficiency in multitasking and computer navigation skills

How to Stand Out (Preferred Qualifications):

1. Experience with B2B and B2C sales
2. Eagerness to learn new technologies
3. Prior experience in remote work environments

Additional Information:

We prioritize candidate privacy and champion equal-opportunity employment. Our role is to connect outstanding candidates with top-tier employers. We are not the Employer of Record for this position. If you encounter any employer not adhering to these principles, please report it.

About the company

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.