Inside Sales Representative (Remote)

Concentrix; City of Langley; Remote; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their customer experience team. This role offers a competitive starting wage, comprehensive benefits, and opportunities for career advancement. As a key player in delivering exceptional customer service, you will handle inbound and outbound support, engage in sales, and build lasting client relationships. With a supportive and inclusive culture that champions employee development, this is a fantastic opportunity for those looking to grow in a dynamic environment. Join a company that values your contributions and offers a pathway to success!

Benefits

Paid training

Performance-based incentives

Comprehensive medical, dental, and vision insurance

Registered Retirement Savings Plan

Employee referral bonus opportunities

Career advancement opportunities

Qualifications

• 1+ year of hard sales experience with proven quota achievement.
• Strong understanding of sales process and relationship building.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales and build client relationships for customer retention.

Skills

Sales experience

Customer relationship building

Negotiation techniques

Multi-tasking

Computer navigation skills

Education

High school diploma or GED

Tools

Database management

Job description

Employer Industry: Customer Experience Solutions

Why consider this job opportunity:

• Starting wage between $16 and $18
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Comprehensive benefits including medical, dental, and vision insurance, and a Registered Retirement Savings Plan
• Opportunity for career advancement with 80% of managers promoted from within
• Supportive and inclusive company culture that champions employee development

What to Expect (Job Responsibilities):

• Provide inbound and outbound customer support using a call flow guide
• Close sales and engage in prospecting, negotiation, and presentation
• Build client relationships and develop strategies for customer retention
• Track, document, and retrieve information in databases
• Deliver exceptional customer experiences with a positive attitude

What is Required (Qualifications):

• 1+ year of proven hard sales experience, meeting quotas and working on commission
• Strong understanding of the sales process, relationship building, and negotiation techniques
• Open availability for work shifts
• High school diploma or GED
• Ability to work in a quiet, distraction-free environment at home

How to Stand Out (Preferred Qualifications):

• Proficiency in fast-paced multi-tasking and eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop for completing required testing
• High-speed internet connection (no wireless/hotspots or satellite)

#CustomerExperience #SalesOpportunities #RemoteWork #CareerGrowth #DiversityAndInclusion

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

About the company

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.