Inside Sales Representative (Remote)

Concentrix; Sarnia; Remote; CAD 30,000 - 60,000; Full time

Job summary

An innovative company is seeking a Sales Representative to enhance customer engagement and drive sales growth. This role involves providing exceptional customer support and building strong client relationships while utilizing effective sales techniques. The ideal candidate will thrive in a dynamic environment, showcasing their problem-solving skills and ability to multitask. With a commitment to employee growth, this organization offers comprehensive benefits and a supportive culture. If you're passionate about sales and customer service, this opportunity could be your next career move.

Benefits

Paid Training

Performance-Based Incentives

Comprehensive Medical Benefits

Dental Insurance

Vision Insurance

Registered Retirement Savings Plan

Employee Referral Bonus

Career Growth Opportunities

Inclusive Company Culture

Wellness Programs

Qualifications

• 1+ year of sales experience with quotas and commission.
• Strong understanding of relationship building and negotiation.

Responsibilities

• Provide inbound and outbound customer support using call flow guide.
• Build client relationships and find ways to retain customers.

Skills

Sales Techniques

Customer Relationship Management

Negotiation Skills

Problem-Solving

Multi-tasking

Education

High School Diploma or GED

Tools

CRM Software

Job description

Employer Industry: Customer Experience Management

Why consider this job opportunity:
- Starting wage between $16 and $18 per hour
- Paid training and performance-based incentives
- Lucrative employee referral bonus opportunities
- Comprehensive benefits including medical, dental, vision insurance, and a Registered Retirement Savings Plan
- Opportunities for career growth with 80% of managers promoted from within
- Supportive and inclusive company culture with various celebrations and wellness programs

What to Expect (Job Responsibilities):
- Provide inbound and outbound customer support using a call flow guide
- Close sales, prospect, negotiate, and present using B2B and B2C skills
- Build client relationships and find new ways to retain customers
- Track, document, and retrieve information in databases
- Deliver expert customer experiences while promoting additional products and services

What is Required (Qualifications):
- 1+ year of proven hard sales experience with quotas and commission
- Strong understanding of the sales process, relationship building, and negotiation techniques
- High school diploma or GED
- Open availability and ability to work in a quiet, distraction-free environment
- Proficiency in fast-paced multi-tasking and strong computer navigation skills

How to Stand Out (Preferred Qualifications):
- Experience with customer relationship management (CRM) software
- Familiarity with the latest sales technologies and tools
- Previous experience in a remote work environment
- Excellent problem-solving abilities
- Strong interpersonal skills and a team-oriented mindset

#CustomerService #SalesRepresentative #RemoteWork #CareerGrowth #InclusiveWorkplace

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

About the company

Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.