Inside Sales Representative (Remote)

Concentrix; Edmonton; Remote; CAD 30,000 - 60,000; Full time

Job summary

An innovative company is seeking enthusiastic individuals to join their customer service and sales team. This role offers a dynamic work environment where you will be responsible for providing customer support, closing sales, and building strong client relationships. With a starting wage between $16 and $18 per hour, paid training, and a comprehensive benefits package, this opportunity is perfect for those looking to grow their careers in a supportive and inclusive culture. Join a forward-thinking organization that values diversity and offers mentorship programs to help you thrive in your professional journey.

Benefits

Paid Training

Performance-Based Incentives

Comprehensive Benefits Package

Employee Referral Bonus

Mentorship Programs

Paid PTO and Holidays

Qualifications

• 1+ years of hard sales experience with proven track record.
• Strong sales process knowledge and relationship-building skills.

Responsibilities

• Provide inbound and outbound customer support.
• Close sales and engage in prospecting and negotiation.
• Document and track information in databases.

Skills

Sales Techniques

Communication Skills

Negotiation Skills

Customer Relationship Management

Multi-tasking

Education

High School Diploma or GED

Tools

Database Management

Computer Navigation

Job description

Employer Industry: Customer Service and Sales

Why consider this job opportunity:

1. Starting wage between $16 and $18 per hour
2. Paid training and performance-based incentives
3. Lucrative employee referral bonus opportunities
4. Comprehensive benefits package including medical, dental, and vision insurance, as well as paid PTO and holidays
5. Opportunities for career growth and personal development with mentorship programs
6. Inclusive and supportive company culture with celebrations and events promoting diversity and community support

What to Expect (Job Responsibilities):

1. Provide inbound and outbound customer support using a call flow guide
2. Close sales and engage in prospecting, negotiation, and presentation
3. Utilize product knowledge to build client relationships and enhance customer retention
4. Maintain attention to detail when selling products and services
5. Document and track information in databases and offer additional products with every sale

What is Required (Qualifications):

1. Minimum of 1 year of proven hard sales experience, including meeting quotas and working on commission
2. Strong understanding of the sales process, relationship building, communication, negotiation, and closing techniques
3. Open availability and ability to work in a quiet, distraction-free environment
4. High school diploma or GED
5. Proficiency in fast-paced multi-tasking and strong computer navigation skills

How to Stand Out (Preferred Qualifications):

1. Experience in B2B and B2C sales environments
2. Eagerness to learn new technologies
3. Desktop or laptop for work-related tasks

#CustomerService #Sales #RemoteWork #CareerGrowth #InclusiveCulture

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

About the company

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.