Inside Sales Representative

Sonepar Canada, Inc.; Vaughan; On-site; CAD 40,000 - 80,000; Full time

Job summary

Join a leading electrical distributor and be part of a dynamic team that values your contributions. This role offers an exciting opportunity to develop customer relationships while ensuring satisfaction through order processing and product knowledge. You'll thrive in a supportive environment that promotes career growth and recognizes your achievements. With a commitment to sustainability and diversity, this company is at the forefront of the electrical industry, providing innovative solutions and a comprehensive benefits package. If you're ready to elevate your career and make a difference, this position is for you.

Benefits

Flexible benefits program

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

Career development opportunities

Company paid Life Insurance

Disability benefits

Qualifications

• 1-3 years related experience in sales or customer service.
• High School Diploma required; post-secondary education preferred.

Responsibilities

• Develop and maintain positive customer relationships.
• Process incoming calls and orders, and open new accounts.
• Provide pricing quotations and basic technical support.

Skills

Customer Relationship Management

Sales Skills

Communication Skills

Technical Support

Education

High School Diploma

Post Secondary courses in Sales and/or Marketing

Tools

Microsoft Office

Job description

We are a full line electrical distributor providing our customers with quality products and exceptional customer service. Our knowledge and expertise in the industry has established us as a dependable source for professionals in the trade. We have 11 branches across the 401 corridor from Belleville to Hamilton. Our team of experienced and knowledgeable staff strive to provide the best quality service always – at our counters, with our deliveries and through our project team.

Working at SESCO is more than just a job. A career with us means being part of a winning team that helps you prosper in a company culture where you can truly make a difference. We offer a range of development opportunities and recognize and reward you for your accomplishments. Interested in the latest and greatest? We seek continuous improvement in our process, our products and ourselves. We’re at the industry forefront when it comes to technology and offer a variety of digital solutions internally and externally to make working with us easier and exciting. So, while you work on opportunities that help define your career, we’ll create the perfect environment for you to thrive.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 9 locally managed electrical and industrial distributors and have over 110 locations with coverage in 8 provinces.

What’s In It For You?

• You will be joining a market leader with over 40 years of experience to help you elevate your potential.
• You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
• A chance to get involved in the forever growing electrical industry.
• We house the largest inventory to better service our customers and deliver on sales commitments.
• An opportunity for career development across many business departments within our organization.

Reporting to the Branch Manager in our Vaughan Location this position is responsible for developing and maintaining positive customer relationships and ensuring that customers are satisfied with regard to order taking, product, pricing, deliveries and overall service.

Major responsibilities are:

• Contacting current customers and identifying new products and potential up-selling.
• Responding to and processing incoming calls and orders.
• Opening new accounts.
• Developing customer base and sales leads by making cold and warm calls.
• Entering orders into system.
• Maintaining knowledge base on current products and learning about new products.
• Identify product(s) the customer requires that may not be stocked by the Company and sourcing the product(s).
• Providing pricing quotations and follow-up on quotes.
• Purchasing (direct orders).
• Counter Sales (where applicable).
• Shipping & Receiving - daily verify orders and fill-in if the shipper/receiver is absent (where applicable).
• Credits/Debits.
• Returns - as required.
• Providing basic technical support on products.
• Provide quotations and product information.
• Responding to inquiries.
• Closing orders.

Experience and qualifications required:

• High School Diploma required.
• Post Secondary courses in Sales and/or Marketing preferred.
• Knowledge of Microsoft Office required.
• 1-3 years related experience.
• Product knowledge or industry experience preferred.

We offer a competitive salary, plus a full set of benefits, including:

• Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
• Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
• Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

Sonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.

Today, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market.

This commitment is tangible in our detailed Global CSR report, to learn more please visit Sonepar Sustainability.

Sonepar has been recognized as a Diversity Leader by the Financial Times’ 2024 Diversity Leaders ranking and was awarded GEEIS Certification in 2022. We are proud to be an equal opportunity employer, welcoming submissions from all candidates. We believe in creating a work environment where everyone can feel safe, use their voice, and know that they belong. Diversity and Inclusion (D&I) is a central focus of our global, strategic impact plan. We value diversity and inclusion in the workplace because it allows us to better meet the needs of the communities we serve. It helps us foster greater creativity, breadth of experience, and it’s essential to our success as an organization. All qualified individuals, regardless of race, ethnic or national origin, colour, religion, sex, sexual orientation, age, marital status, neurodiversity, disability status, gender identity, veteran status or any other aspect which makes them unique are encouraged to apply.

For more information about our Inclusion and Diversity initiatives, please visit Sonepar Inclusion and Diversity.

Sonepar is an equal opportunity employer and welcomes submissions from all candidates. Accommodation is available to all applicants upon request. If selected for an interview, please advise the Sonepar representative of your accommodation needs at that time. We will work with all applicants to accommodate their accessibility needs.

Next steps:

We are interested in knowing more about you. Start an exciting new career and enjoy a number of benefits by applying online. While we are very grateful for your interest in joining the team, only those selected for an interview will be contacted.