Inside Sales Pro | Growth & Profit-Sharing Benefits

Brogan Fire & Safety; Calgary; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible group insurance plan

Telemedicine and EAP

RRSP with employer contribution

TFSA

Postsecondary Scholarship Program

Years of Service Recognition Program

Job summary

Brogan Fire & Safety is seeking an Inside Sales Representative in Calgary, Alberta. The position involves selling products, processing orders, and providing pricing and technical information to customers while resolving issues efficiently.

You will handle inquiries, negotiate pricing when appropriate, and expand sales by proposing additional products. Strong communication, organizational skills, and MS Office proficiency are essential for success.

Qualifications

• Excellent written and spoken communication skills.
• Demonstrated people skills and customer focus.
• Strong organizational abilities and attention to detail.
• Good knowledge of product lines and safety industry context.
• Proficiency with MS Word, Excel, Outlook.

Responsibilities

• Answer calls promptly and professionally, listen to customer needs.
• Respond to inquiries in a timely manner.
• Negotiate special prices and conditions with customers/vendors as directed.
• Resolve customer service issues promptly and follow up to ensure commitments are met.
• Proactively suggest additional or alternative products to customers.
• Promote focused product items to generate incremental sales and relay feedback to the relevant manager.
• Maintain up-to-date product and systems knowledge.

Skills

Communication

People skills

Organizational skills

Product knowledge

Tools

MS Office

Job description

Brogan Fire & Safety is seeking an Inside Sales Representative in Calgary, Alberta. The position involves selling products, processing orders, and providing pricing and technical information to customers while resolving issues efficiently.

You will handle inquiries, negotiate pricing when appropriate, and expand sales by proposing additional products. Strong communication, organizational skills, and MS Office proficiency are essential for success.