Inside Sales

Source Atlantic Limited; Bathurst; Hybrid; CAD 28,000 - 32,000; Full time

Benefits offered by this job

Health, drug, and dental plan

Employer-matching retirement plan

Life and disability insurance

Employee Family Assistance Program (EА

Generous vacation entitlement

Fitness reimbursement program

Job summary

Source Atlantic Limited in Bathurst, NB is seeking an Inside Sales Representative to respond to customer inquiries, recommend industrial products, and process quotes with accuracy.

The successful candidate will have 2+ years in inside sales, strong communication skills, and proficiency with Microsoft tools and ERP systems (P21/Prophet 21).

Qualifications

• 2+ years of experience in Inside Sales or similar role.
• Strong customer service focus with professional demeanor.
• Excellent verbal and written communication; ability to read technical documentation.

Responsibilities

• Respond to customer inquiries via phone, email, or in person with professionalism and technical expertise.
• Understand customer requirements and recommend appropriate industrial products and solutions.
• Process quotes, proposals, and orders accurately; capture product specs and system requirements.
• Provide updates on product availability, shipment status, and delivery timelines.
• Coordinate with vendors and internal teams to ensure timely fulfillment and resolve issues.
• Maintain organized customer records and communicate demand changes to purchasing.
• Stay current on product lines, technical updates, and industry trends.

Skills

Inside sales experience

Customer service

Communication skills

ERP systems

Tools

P21/Prophet 21

Microsoft Office

Job description

Posted Thursday, August 13, 2026 at 3:00 a.m.

Build Your Career with aNational Organization Where Your Expertise Makes an Impact:

Source Atlantic, The Bolt Supply House, and Soucie Salo have united to form a national leader in industrial distribution and services.With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we providespecialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond.Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Inside Sales Representativebased out ofBathurst, NB.

RESPONSIBILITIES

• Respond to customer inquiries via phone, email, or in-person with professionalism and technical expertise.
• Understand customer requirements and recommend appropriate industrial products, systems, and technical solutions.
• Present alternatives and solutions considering pricing, specifications, compatibility, and availability.
• Process quotes, proposals, and orders accurately, ensuring all product specifications and system requirements are accurately captured and addressed
• Provide reliable updates on product availability, shipment status, and delivery timelines
• Coordinate with vendors and internal teams to ensure timely fulfillment and resolve issues
• Follow up with customers after sales to ensure satisfaction and address concerns
• Maintain organized customer records and communicate demand changes to purchasing
• Support inventory counts and maintain accurate system data
• Adhere to company policies and procedures
• Stay current on product lines, technical updates, and industry trends.
• Perform other duties as assigned

QUALIFICATIONS

• 2 or more years of experience in an Inside Sales role is an absolute must
• Though not required, preference will be given to individuals with experience working in/around electric motors, compressed air systems, power transmission components, or related
• Strong customer service & solutions focus with professional demeanor
• Collaborative and able to develop/maintain relationships with ease inside & outside the organization
• Excellent verbal and written communication, listening, negotiation, and phone skill
• The ability to effectively read technical documentations, then capture and communicate findings & specifications
• High integrity with strong ethical standards
• Proven problem-solving, analytical, and organizational abilities with strong attention to detail
• Comfortable in a fast-paced environment; able to multitask and adapt to changing priorities
• Strong computer aptitude, including Microsoft applications and ERPs (P21/Prophet 21)

In accordance with the provincial wage transparency requirements, the expected base compensation for this position is $20-23.50/hr (or more) depending on relevant experience, technical competencies, certifications, etc.

Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits:

• Competitive compensation that recognizes your worth.
• A flexible health, drug, and dental plan tailored to your well-being.
• An employer-matching retirement savings plan for your financial security.
• Additional life and disability insurance options for peace of mind.
• Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
• An enriched vacation entitlement schedule for a balanced life.
• Participate in our physical fitness reimbursement program, championing your vitality.