Inside Sales Representative

Wolseley Canada Inc.; Calgary; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits starting day 1

RRSP and pension with employer match

Paid vacation and sick time

Annual bonus and profit sharing

Employee discounts on products

Education reimbursement and career dev

Employee referral programs

Job summary

Wolseley Canada is seeking an Inside Sales professional in Calgary to manage the order process, provide accurate pricing, inventory and delivery details, and build relationships with customers by phone or email to grow business.

The candidate should have prior Inside Sales experience in Plumbing & HVAC/R, strong computer skills (Microsoft Office), and familiarity with AS/400; Wolseley offers a comprehensive benefits package and opportunities for career growth.

Qualifications

• Previous Inside Sales experience preferred in Plumbing & HVAC/R.
• High level of commitment to exceptional customer service.
• Ability to work independently and in a team.
• Highly organized with strong multi-tasking abilities.

Responsibilities

• Complete the order process including pricing terms and sourcing.
• Enter quotations and orders accurately in the system.
• Provide customers with pricing, inventory and delivery information.
• Build and maintain relationships with customers by phone or email.
• Prepare quotations and process orders for outside sales staff.
• Respond to customer inquiries promptly and meet sales targets.

Skills

Customer service

Independent work

Organizational skills

Tools

MS Office

AS400

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

Why You’ll Love Working Here

• Safety-focused and inclusive workplace culture
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting day 1
• Competitive retirement savings program including RRSP and Defined Contribution pension plan with employer matching up to 5.25% Day 1
• Paid vacation, sick time, and paid birthday off
• Annual bonus and profit-sharing opportunities
• Employee discounts on leading plumbing, HVAC/R, and industrial products
• Education reimbursement and ongoing career development opportunities
• Employee referral programs and recognition initiatives

What You Will Do

• Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
• Enter quotations and orders into the system with accuracy in a timely manner.
• Provide customers with accurate pricing, inventory, and specific delivery information.
• Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customers’ requests and inquiries in a timely manner.
• Achieve sales targets and objectives as set out by Management by promoting and or upselling products.
• Adhere to company safety policies and regulations

What You Will Bring

• Previous Inside Sales related industry (Plumbing & HVAC/R) experience is preferred
• General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
• High level of commitment to exceptional customer service.
• Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
• Highly organized in prioritizing work and multi-tasking on a regular basis

#INDSAL

Our Commitment to You

Wolseley Canada is proud to be an equal opportunity employer, embracing diverse backgrounds and perspectives. We are committed to an inclusive, barrier‑free recruitment process with accommodation available on request for candidates participating in all stages of the recruitment and selection process.

Ready to Shape the Future?

Please note:

Wolseley uses AI‑assisted tools to support applicant screening.

Where a salary range is posted, the total compensation range posted for this role represents the total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience, skills and qualifications relevant to the role.

Benefits eligibility varies based on employment status and contract length. Full-time permanent positions are eligible for the full benefits package. Fixed‑term contract positions may be eligible for health and dental benefits depending on the terms of the position. Short‑term contract positions are not eligible for company-sponsored benefits.

This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.