Inside Sales

Soucie Salo Safety; Greater Sudbury; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

RRSP matching

Pro-rated vacation entitlement

Paid statutory holidays

Employee assistance program

Job summary

Soucie Salo Safety in Sudbury, ON, seeks an Inside Sales Representative to support customers with technical product knowledge and timely service. You will respond to inquiries, recommend industrial solutions, and process quotes and orders with accuracy.

The role emphasizes strong communication, reliability, and teamwork in a fast-paced distributor setting, with comprehensive benefits upon permanent employment.

Qualifications

• 2+ years in Inside Sales, Customer Service, or Counter Sales in a fast-paced distributor environment.
• Strong customer service skills with a professional, positive attitude.
• Clear, effective communication and ability to manage multiple tasks.

Responsibilities

• Respond to customer inquiries by phone, email, or in person with professionalism and technical knowledge.
• Recommend industrial products and solutions based on customer needs.
• Process quotes, proposals, and orders accurately with correct specs and system requirements.

Skills

Inside Sales experience

Customer service

Communication skills

Multitasking

Punctual and proactive

Detail-oriented

Teamwork

Computer proficiency

Tools

ERP systems

Microsoft Office

Job description

Job Description

Posted Monday, August 17, 2026 at 3:00 a.m.

Build Your Career with aNational Organization Where Your Expertise Makes an Impact:

Source Atlantic, The Bolt Supply House, and Soucie Salohave united to form a national leader in industrial distribution and services.With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we providespecialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond.Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.

We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Inside Sales Representativebased out ofSudbury, ON.

RESPONSIBILITIES

• Respond to customer inquiries via phone, email, or in-person with professionalism and technical expertise.
• Understand customer requirements and recommend appropriate industrial products, systems, and technical solutions.
• Present alternatives and solutions considering pricing, specifications, compatibility, and availability.
• Process quotes, proposals, and orders accurately, ensuring all product specifications and system requirements are accurately captured and addressed
• Provide reliable updates on product availability, shipment status, and delivery timelines
• Coordinate with vendors and internal teams to ensure timely fulfillment and resolve issues
• Follow up with customers after sales to ensure satisfaction and address concerns
• Maintain organized customer records and communicate demand changes to purchasing
• Support inventory counts and maintain accurate system data
• Adhere to company policies and procedures
• Perform other duties as assigned

QUALIFICATIONS

• 2 or more years of Inside Sales, Customer Service, and/or Counter Sales, preferably working with a fast-paced distributor of Safety equipment, Industrial components, or similar
• Strong customer service skills with a professional, positive attitude
• Clear and effective communication skills
• Able to work in a fast-paced environment and manage multiple tasks simultaneously
• Honest, dependable, and punctual with a proactive work ethic
• Solid problem-solving skills with strong attention to detail and accuracy
• Strong time management skills with the ability to work independently and as part of a team
• Capable of following written instructions, safety procedures, and documented processes
• Comfortable using computers and software such as Microsoft Office and ERP systems

In accordance with the provincial wage transparency requirements, the expected base compensation for this position is $40,000-$55,000 (or more) depending on relevant experience, technical competencies, certifications, etc.

In addition, all permanent & full-time associates are eligible for additional benefits, including but not limited to: Medical, Dental, Vision, STD/LTD/AD&D, Life Insurance, RRSP Matching, Pro-rated Vacation Entitlement, Paid Statutory Holidays, Employee Assistance, etc.

Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits:

• Competitive compensation that recognizes your worth.
• A flexible health, drug, and dental plan tailored to your well-being.
• An employer-matching retirement savings plan for your financial security.
• Additional life and disability insurance options for peace of mind.
• Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
• An enriched vacation entitlement schedule for a balanced life.
• Participate in our physical fitness reimbursement program, championing your vitality.