Inside Sales Representative

Wolseley Canada Inc.; Edmonton; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits starting day one

Career development and training

Education reimbursement

Employee discounts

Retirement savings with company match

Job summary

Wolseley Canada Inc. is seeking an Inside Sales professional to build strong customer relationships, process orders, provide pricing and delivery information, and support the sales team across the order-to-delivery cycle.

The role emphasizes customer service excellence, accurate order processing, and collaboration with outside sales and warehouse teams to ensure successful deliveries. Strong computer skills and industry experience are assets.

Qualifications

• Post-Secondary Education in Business Administration, Civil Engineering Technology or a related discipline considered an asset
• Previous Inside Sales related industry (Industrial Products) experience is preferred
• General computer skills including Microsoft Office; AS400 system would be an asset
• High level of commitment to exceptional customer service
• Ability to work independently as well as in a collaborative team-based environment

Responsibilities

• Complete the order process, including pricing terms, sourcing additional products, and generating sales orders
• Enter quotations and orders into the system with accuracy and timeliness
• Provide customers with accurate pricing, inventory, and delivery information
• Build and maintain relationships with new and existing customers by phone or email to cultivate more business
• Prepare quotations and process orders on behalf of outside sales staff
• Respond to customer requests and inquiries promptly
• Achieve sales targets by promoting and upselling products
• Adhere to company safety policies and regulations
• Assist in the warehouse and with deliveries when needed

Skills

Customer service

Multitasking

Independent worker

Team collaboration

Education

Post-secondary education in Business Administration or Civil Engineering Technology

Tools

Microsoft Office

AS400 system

Job description

At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you'll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You'll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you'd like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Our Inside Sales position is a crucial member of our inside team. They have the privilege of building strong relationships with each customer and are the primary contact for placing orders for delivery. They work closely with our Outside Team and Warehouse team to ensure deliveries are both executed and communicated properly to everyone involved in the shipping process.

Join the Pros!

What's in it for you?

• Full health care benefits starting day one.
• Career development and training opportunities
• Comprehensive benefits with premiums fully paid for by the company for the "Core" package.
• Life insurance, disability and wellness programs
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What You Will Do

• Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
• Enter quotations and orders into the system with accuracy in a timely manner.
• Provide customers with accurate pricing, inventory, and specific delivery information.
• Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customers' requests and inquiries in a timely manner.
• Achieve sales targets and objectives as set out by Management by promoting and or upselling products
• Adhere to company safety policies and regulations
• Assist in the warehouse and with deliveries when needed

What You Will Bring

• Post-Secondary Education in Business Administration, Civil Engineering Technology or a related discipline considered an asset
• Previous Inside Sales related industry (Industrial Products) experience in preferred
• General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
• High level of commitment to exceptional customer service.
• Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
• Highly organized in prioritizing work and multi-tasking on a regular basis

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

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