Hybrid Member Services & Compliance Coordinator

The Society of Notaries Public of British Columbia; Vancouver; Hybrid; CAD 62,000 - 74,000; Full time

Benefits offered by this job

Health & dental benefits

Professional membership dues

Development opportunities

Accommodations available

Job summary

The Society of Notaries Public of British Columbia is seeking a highly organized Member Services Coordinator for a hybrid role. You will administer licensing operations, serve as the main member contact, ensure data integrity, and support regulatory reporting.

Reporting to the Executive Director & CEO, you will manage onboarding, renewals, and communications, coordinate with internal teams, and maintain SharePoint/OneDrive libraries.

Qualifications

• Bachelor’s degree in business, public administration, or related field.
• 3+ years of relevant experience in a complex office or regulatory environment.
• Strong proficiency with Microsoft 365, SharePoint, and data systems.
• Experience with confidential data handling and records management.

Responsibilities

• Act as a professional point of contact for members and respond to inquiries.
• Provide onboarding and guidance for new members navigating the portal.
• Coordinate communications across departments to resolve issues.
• Draft and distribute notices to support regulatory compliance.
• Manage membership data in the information system and process renewals.
• Monitor compliance items and generate reports on membership and compliance data.
• Liaise with accounting to process member payments and maintain records.
• Update public-facing and member portals; manage document libraries on SharePoint/OneDrive.
• Develop and maintain SOPs and user guides.

Skills

Microsoft 365 proficiency (SharePoint/

Records management

Attention to detail

Written & verbal communication

Data reporting & analytics

Education

Bachelor’s degree in business/public administration or related field

Tools

Microsoft 365

SharePoint

OneDrive

Job description

The Society of Notaries Public of British Columbia is seeking a highly organized Member Services Coordinator for a hybrid role. You will administer licensing operations, serve as the main member contact, ensure data integrity, and support regulatory reporting.

Reporting to the Executive Director & CEO, you will manage onboarding, renewals, and communications, coordinate with internal teams, and maintain SharePoint/OneDrive libraries.