Member Services & Events Coordinator

Canadian Bar Association, BC Branch; Vancouver; Hybrid; CAD 53,000 - 60,000; Full time

Benefits offered by this job

Extended health and dental benefits

RRSP matching

Hybrid work environment

Downtown Vancouver office with transit

Great team to work with

Job summary

Canadian Bar Association, BC Branch in Vancouver seeks a proactive Member Services Assistant to support professional development and networking events. You will manage registrations, attendee inquiries, speaker logistics and day-of event operations with strong customer service and organizational skills.

Hybrid work and a collaborative team environment are offered. The role emphasizes accurate record keeping, effective communication, and seamless coordination across pre, day-of, and post-program

Qualifications

• Three years of administrative, customer service, or program support experience.
• Experience supporting events, conferences or professional development programs is an asset.
• Excellent customer service, interpersonal and written communication skills.
• Strong attention to detail and ability to maintain accurate records.
• Proactive with the ability to follow tasks through to completion and adapt to changing priorities.
• Proficiency with Microsoft 365 apps and basic HTML is an asset.

Responsibilities

• Monitor registrations, respond to attendee inquiries, process payments and refunds.
• Create and manage registration pages, surveys and attendee communications.
• Coordinate speaker logistics, travel and accommodations.
• Set up day-of materials, nametags, signage and AV needs.
• Provide live webinar support and handle logistical issues during events.
• Update event databases and generate post-event reporting.
• Provide general administrative support and cover during peak periods.

Skills

Administrative support

Customer service

Communication

Time management

Detail-oriented

Team collaboration

Tools

Outlook

Excel

Word

PowerPoint

Teams

Job description

Canadian Bar Association, BC Branch in Vancouver seeks a proactive Member Services Assistant to support professional development and networking events. You will manage registrations, attendee inquiries, speaker logistics and day-of event operations with strong customer service and organizational skills.

Hybrid work and a collaborative team environment are offered. The role emphasizes accurate record keeping, effective communication, and seamless coordination across pre, day-of, and post-program