Housekeeping Operations Manager Fairmont Jasper Park Lodge

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 55,000 - 60,000; Full time

Job summary

A premier year-round resort in Jasper is seeking a Housekeeping Operations Manager to oversee all housekeeping operations. This full-time role includes managing daily operations, handling guest complaints, and ensuring employee training for safety. Candidates should have supervisory experience and at least 3 years in housekeeping in a high-end property. An Alberta driver's license is required, and the position offers benefits like subsidized accommodation and meal programs.

Benefits

Subsidized staff accommodation

Complimentary meals during shifts

Employee Travel Program

Discounts on hotel amenities

Qualifications

• Previous Supervisory experience required.
• 3 years of Housekeeping experience, preferably in a 4 or 5 star property.
• Valid Alberta driver's license required.

Responsibilities

• Handle guest complaints and follow through on action required.
• Oversee daily operations of the Housekeeping and Laundry departments.
• Ensure all employees are trained to work safely.

Skills

Supervisory experience

Housekeeping knowledge

Communication skills

Job description

Housekeeping Operations Manager — Fairmont Jasper Park Lodge

Location: 1 Old Lodge Rd, Jasper, AB T0E 1E0

Salary: $55,000–$60,000 per year • Full-time

Company Description: Fairmont Jasper Park Lodge is a premier year-round resort offering exceptional outdoor adventures for both guests and colleagues. Jasper is a haven for nature lovers and adventure enthusiasts, surrounded by the majestic Canadian Rockies and breathtaking landscapes.

Overview

The Housekeeping Operations Manager is responsible for overseeing all housekeeping operations within the Jasper Park Lodge and ensuring a seamless guest experience.

Responsibilities

• Handle guest complaints and follow through on action required
• General office administration which includes payroll, scheduling, ordering supplies and inventory control
• Oversee daily operations of the Housekeeping and Laundry departments as assigned
• Assist in the organization and actively participates in the monthly department communication meetings
• Ensure all employees are trained to work safely
• Progressive evaluation of staff performance in collaboration with their direct supervisors

Qualifications

• Previous Supervisory experience required
• 3 years of Housekeeping experience, preferably in a 4 or 5 star property
• Laundry experience an asset
• Valid Alberta driver's license required

Benefits

• Subsidized staff accommodation provided
• Complimentary meal in our staff cafeteria each shift
• Access to Employee Travel Program
• Discounts on hotel Food & Beverage, Spa and Golf Memberships

Visa & Eligibility

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

How to Apply

APPLY TODAY: You can find out more about life working at Fairmont Jasper Park Lodge - Jasper Park Lodge | Fairmont Mountain Meetings | (fairmontmtnjobs.com)