hotel front desk supervisor

Home2 Suites by Hilton; Northwestern Ontario; On-site; CAD 22,000 - 33,000; Full time

Job summary

Home2 Suites by Hilton in Northwestern Ontario is seeking an on-site team member to support daily hotel operations and guest services. The role requires organizing schedules, guiding staff, and ensuring smooth, professional service.

You will coordinate tasks, assist guests with special needs, and participate in hiring and training to uphold quality standards and customer satisfaction.

Qualifications

• Secondary (high) school graduation certificate is required/preferred.
• Experience is an asset.
• On site: work must be completed at the physical location; no remote option.

Responsibilities

• Establish work schedules and procedures.
• Perform same duties as workers supervised.
• Assist clients/guests with special needs.
• Co-ordinate, assign and review work.
• Hire and train staff in job duties, safety procedures and company policies.
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery.

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Establish work schedules and procedures


• Perform same duties as workers supervised


• Assist clients/guests with special needs


• Co-ordinate, assign and review work


• Hire and train staff in job duties, safety procedures and company policies


• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for youths

• Offers on-the-job training tailored to youth


• Offers mentorship, coaching and/or networking opportunities for youth


• Provides awareness training to employees to create a welcoming work environment for youth