food service supervisor

Dairy Queen; Alexandria; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Health care plan

Job summary

Dairy Queen in Canada is seeking a capable supervisor to oversee daily operations at our on-site location in Alexandria. You will supervise 3-4 staff, coordinate food preparation, and ensure safety, sanitation, and quality standards are met while addressing customer concerns.

Responsibilities include scheduling, training, inventory tracking, and maintaining records. The role requires 1–2 years of experience, strong communication, and teamwork in a fast-paced food service environment.

Qualifications

• Secondary school diploma or equivalent required.
• 1 year to less than 2 years of experience in a similar role preferred.
• On-site work with supervision of staff at a fast-paced food service location.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredients and supplies required for meal preparation.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Supervise and check assembly of trays.

Skills

Staff supervision

Communication skills

Customer focus

Attention to detail

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Relocation costs not covered by employer

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Supervise and check assembly of trays

Supervision

• 3-4 people

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Combination of sitting, standing, walking
• Standing for extended periods
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability

Benefits

Health benefits

• Health care plan

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth