hotel front desk supervisor

Northern Rockies Lodge Ltd; Muncho Lake; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Bonus

Gratuities

On-site housing options

Free parking available

On-site amenities

Other benefits

Job summary

Northern Rockies Lodge Ltd. is seeking a guest services supervisor to coordinate daily operations on site in the Canadian mountains.

You will establish work schedules, supervise staff, assist guests with special needs, and ensure smooth delivery of services across departments. Requirements include secondary school graduation, 1–2 years of relevant experience, proficiency in MS Outlook, excellent oral and written communication, and strong organizational and teamwork skills.

Qualifications

• Strong client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Team player

Responsibilities

• Coordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Coordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Skills

Excellent oral communication

Excellent written communication

Interpersonal skills

Organized

Team player

Initiative

Education

Secondary (high) school graduation certificate

Tools

MS Outlook

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Experience and specialization

Computer and technology knowledge

• MS Outlook

Additional information

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Team player

Benefits

Financial benefits

• Bonus
• Gratuities

Other Benefits

• Free parking available
• On-site amenities
• On-site housing options
• Other benefits

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Supports newcomers and/or refugees with foreign credential recognition