Hospital Switchboard & Locator Specialist (Evenings/Nights)

shn; Toronto; On-site; CAD 39,000 - 41,000; Part time

Job summary

Scarborough Health Network (SHN) is seeking a part-time Communication Services Representative to deliver switchboard and locating services with a focus on excellent customer experiences across hospital sites. You will monitor alarm panels, initiate emergency codes, and protect patient privacy while supporting departmental operations.

The role requires flexibility to work days, afternoons, evenings, nights, and weekends, across Centenary, General, or Birchmount sites.

Qualifications

• Minimum Grade 12 education.
• Typing tests with 30 wpm and 90% accuracy will be administered.
• Proficient in Word, Excel, Outlook; strong Internet search skills.

Responsibilities

• Provide switchboard and locating services in a respectful, customer-oriented manner.
• Monitor alarm panels and initiate emergency codes and downtime procedures as needed.
• Protect and promote patient privacy and confidentiality.
• Work at Centenary, General or Birchmount hospital based on departmental needs.

Skills

Typing 30 wpm

MS Office

English proficiency

Customer service

Interpersonal skills

Stress management

Shift flexibility

Keyboard + numpad

Lifting 10lbs

Education

High School Diploma/Grade 12

Tools

Word

Excel

Outlook

Internet

Job description

Scarborough Health Network (SHN) is seeking a part-time Communication Services Representative to deliver switchboard and locating services with a focus on excellent customer experiences across hospital sites. You will monitor alarm panels, initiate emergency codes, and protect patient privacy while supporting departmental operations.

The role requires flexibility to work days, afternoons, evenings, nights, and weekends, across Centenary, General, or Birchmount sites.