Homebuying Experience Advisor

Caivan Development Corporation; Ottawa; On-site; CAD 38,000 - 52,000; Full time

Benefits offered by this job

Industry Leading Wages

Paid Operations Shutdown

Complimentary Daily Lunch Program

Life Insurance where applicable

Group Benefits & Perks (Goodlife &Bell

Mobile)

ADP HR Portal access

Bi-Weekly direct deposit

Job summary

Caivan Development Corporation is seeking a Sales Associate in Ottawa to welcome homebuyers and guide them through the purchase journey with professionalism. You will assist Sales Consultants, manage inquiries, and help coordinate deal packages, APS signing, and timelines.

The role emphasizes customer service excellence, organization, and strong communication, with opportunities to participate in sales campaigns and lead generation on a busy residential site.

Qualifications

• 2+ years of customer-facing, in-person service experience
• Valid driver’s license and access to a reliable vehicle
• Proficiency with Microsoft Office Suite
• Post-secondary education in Sales, Marketing, or related field is an asset

Responsibilities

• Welcome customers and create a warm, hospitality-driven first impression
• Respond to inquiries via phone, email, and in person
• Guide customers through the homebuying process and explain APS, timelines, and docs
• Prepare and coordinate deal packages, APS signing, deposits, and legal documents
• Maintain CRM and track deal progress
• Collaborate with legal, mortgage, and internal teams to ensure smooth flow
• Assist in launching sales campaigns and lead generation
• Open/close the sales floor and ensure displays are tour-ready
• Maintain refreshment area and provide beverages to visitors

Skills

Customer service excellence

Communication

Organization

Time management

Growth mindset

Weekend work

Bilingual EN-FR

Education

Post-secondary education in Sales/Marketing

Tools

Microsoft Office Suite

Job description

Caivan Development Corporation is seeking a Sales Associate in Ottawa to welcome homebuyers and guide them through the purchase journey with professionalism. You will assist Sales Consultants, manage inquiries, and help coordinate deal packages, APS signing, and timelines.

The role emphasizes customer service excellence, organization, and strong communication, with opportunities to participate in sales campaigns and lead generation on a busy residential site.