Holiday Customer Service Associate - On-Site

LCBO (Liquor Control Board of Ontario); St. Thomas; On-site; CAD 28,000 - 33,000; Part time

Benefits offered by this job

Online training

Employee assistance program

WorkPerks discounts

Job summary

LCBO is hiring Holiday Customer Service Representatives to support our retail stores across Ontario during the holiday season (Nov 16–Dec 31, 2026). This on-site role involves serving customers at the POS, stocking shelves, and participating in sustainability campaigns.

Training is provided online, and bilingual ability is a bonus. Schedules are posted in advance; the team expects weekend availability and Christmas period work.

Qualifications

• Ability to deliver friendly, helpful service to customers.
• Ability to operate POS/cash system accurately.

Responsibilities

• Serve customers using our POS/Cash system, promptly and responsibly, ensuring an outstanding customer experience.
• Ask for donations as part of our Spirit of Sustainability campaign.
• Participate in the Customer Experience and Postal Code Survey campaigns.
• Receive inventory, replenish stock, face-up products on shelves and ensure our store is clean, organized and safe for all.
• Lift cases of various sizes and weights (up to 40 lbs./18 kg) repeatedly while standing for long periods of time.

Skills

Customer service

Cash handling

POS systems

Team collaboration

Tools

POS system

Job description

LCBO is hiring Holiday Customer Service Representatives to support our retail stores across Ontario during the holiday season (Nov 16–Dec 31, 2026). This on-site role involves serving customers at the POS, stocking shelves, and participating in sustainability campaigns.

Training is provided online, and bilingual ability is a bonus. Schedules are posted in advance; the team expects weekend availability and Christmas period work.