Healthcare Security Guard - Sylvan Lake (Healthcare)

Paladin Security; Town of Sylvan Lake; On-site; CAD 60,000 - 80,000; Part time

Job summary

A security service company in Sylvan Lake, Alberta, is seeking part-time security personnel. Responsibilities include monitoring patients, conducting foot patrols, and providing exceptional customer service. Candidates must have strong communication skills, problem-solving abilities, and a high school diploma. Experience in security or customer service is an asset. This position requires a valid security license and availability for shifts on weekends.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Qualifications

• Ability to pass security clearance and obtain a valid security license.
• Willingness to become certified in Standard First Aid Level C.
• Physical ability to stand, sit, and walk for extended periods.

Responsibilities

• Monitor patients and report any changes to security and nursing staff.
• Log all incidents reported by hospital staff and visitors.
• Conduct foot patrols to prevent unauthorized entry.

Skills

Excellent verbal and written English communication skills

Strong interpersonal and customer service skills

Problem-solving abilities

Discretion in handling confidential information

Education

High School Diploma/GED

Job description

Overview

Job Skills / Requirements

Duties

• Monitor patients to ensure safety and report any changes to security and/or nursing staff
• Log all incidents reported by hospital staff, physicians, patients or visitors
• Provide exceptional customer service and respond to inquiries from the public
• Conduct foot patrols to prevent unauthorized entry and politely direct disruptive individuals to leave the premises
• Enforce rules and policies and control access to the facility
• Write clear and comprehensive reports including daily activity reports and incident reports
• Utilize two‑way radios and computer applications to communicate site activities

Requirements

• Ability to pass a security clearance and obtain a security license (a valid security license is required)
• Valid Standard First Aid Level C or willingness to become certified
• Excellent verbal and written English communication skills, including report writing
• Strong interpersonal and customer service skills, professional demeanor and deportment
• Ability to solve problems, make decisions and respond to emergencies under pressure
• Discretion when handling confidential and private information
• Physical ability to stand, sit and walk for extended periods of time
• High school diploma or equivalent and of legal age

Hours

Saturday and Sunday — 07:00 to 15:00 / 15:00 to 23:00. This is a 2‑week rotation alternating between day and evening shifts.

Education Requirements

High School Diploma/GED

Certification Requirements

Valid Driver's License

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

EEO Statement

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Application Notes

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits

Medical Insurance, Life Insurance, Dental Insurance

Reporting

This job reports to the Client Service Manager

Position Type

This is a Part-Time position

Openings

Number of Openings for this position: 2