Head of Design, Supplier Technology

Wayfair; Toronto; Hybrid; CAD 223,000 - 246,000; Full time

Job summary

An innovative tech company is seeking a visionary design leader in Toronto. This hybrid role focuses on enhancing user experience for a suite of supplier-facing tools, overseeing a team of over 20 designers. Ideal candidates have extensive product design experience and a strong track record in leading design teams, with knowledge in enterprise-scale platforms and a passion for impactful design.

Benefits

Full range of medical benefits

Restricted stock units

Qualifications

• 10+ years of experience in product design.
• Experience leading and scaling design teams.
• Proven track record in shaping product strategy.

Responsibilities

• Set a design strategy for supplier-facing tools.
• Lead, mentor and scale product design teams.
• Drive execution on key design initiatives.

Skills

Storytelling

Systems-thinking

Communication

Figma

Job description

This is a hybrid position and requires the ability to work from our office in Toronto, ON.

The salary range for this position is $223,954 - $245,627 CAD. Base pay offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units will be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

Who We Are

Wayfair’s Supplier Technology organization builds the platforms, tools, and experiences that power the global network of partners who sell and manage their business on Wayfair. From onboarding and catalog management to merchandising and performance optimization, our tools help suppliers grow their business and deliver great outcomes for our customers.

We’re looking for a visionary, systems-minded design leader to drive the user experience for our full suite of supplier-facing tools—including Partner Home and internal merchandising platforms. You’ll lead a team of 20+ product designers focused on simplifying complex workflows, enabling automation, and elevating our platform design maturity. You’ll partner closely with engineering, product, analytics, operations, and business stakeholders to shape the future of how suppliers work with Wayfair.

What You’ll Do

• Set a clear design strategy across the full supplier lifecycle—from onboarding and catalog management to analytics and growth tooling.
• Lead, mentor, and scale a high-performing team of product designers, building a culture of creativity, collaboration, and continuous improvement.
• Drive hands-on execution on key strategic initiatives that simplify supplier workflows, reduce operational friction, and deliver measurable business value.
• Explore and apply AI tools and workflows to enhance design efficiency, prototyping, and research—enabling the team to move faster and smarter in day-to-day execution.
• Collaborate cross-functionally with product managers, engineers, researchers, and analysts to translate user needs and platform strategy into high-impact design solutions.
• Advance design operations, team health, and career development across a growing, distributed design org.
• Champion design quality and consistency, working within and extending Wayfair’s broader design system as needed for enterprise-scale tools.
• Connect design to outcomes, using data and insights to influence priorities, measure impact, and continuously refine the experience.

What You’ll Need

• 10+ years of experience in product design, with 3+ years leading and scaling design teams.
• Experience designing for complex, enterprise-scale platforms or B2B ecosystems.
• A proven track record of shaping product strategy and delivering outcomes through design.
• Excellent storytelling, communication, and influence skills, particularly with senior stakeholders.
• Strong systems-thinking mindset and experience designing for modular, extensible platforms.
• Deep fluency with tools like Figma and modern design system practices.
• Experience operating in fast-paced, data-driven environments with iterative product development.

Preferred Qualifications

• Familiarity with supplier tools, merchandising platforms, or ecommerce operations is a strong plus.
• Experience leading design teams in a platform, productivity, or tooling context.
• Knowledge of experimentation, A/B testing, and design for performance optimization.

Why This Role Matters

Wayfair is investing in the future of supplier experience. This role is a rare opportunity to shape a platform used by thousands of businesses, powering millions of products and decisions across Wayfair’s ecosystem. You’ll play a pivotal role in defining what great looks like for our partners—and helping them succeed at scale.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us [e-mail].