Guest Experience Manager: Lead Upscale Team & Growth

Sweeping Corporation of America; Fort McMurray; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Employee dining discount

Flexible scheduling

Energetic team

Competitive wages

Fun working environment

Growth opportunities

Career advancement

Job summary

Montana in Fort McMurray, Alberta is seeking a Manager of Guest Experience to drive guests to the restaurant and ensure they return. You will hire, coach and lead trained Associates to deliver the Perfect Guest Experience in our upscale setting.

The ideal candidate has 1–2 years of managerial experience in upscale dining with similar sales volume, strong budgeting and operating-cost skills, and a proven ability to motivate and direct others.

Qualifications

• 1–2 years' experience as a Manager in upscale dining with similar sales volume.
• Post-secondary education in hospitality and/or business preferred.
• Strong budgeting and operating-cost understanding.

Responsibilities

• Hire and lead trained, focused Associates to deliver on the guest experience.
• Drive guests to the restaurant and ensure repeat visits.
• Coach and motivate team to maintain upscale service standards.
• Oversee restaurant operations and ensure food and beverage excellence.

Skills

Leadership

Guest service

Team building

Budget awareness

Upscale dining knowledge

Motivating others

Education

Post-secondary education in hospitality or business

Job description

As a Manager of Guest Experience, you will be responsible for driving Guests to the restaurant, leveraging our scale, and ensuring Guests come back. With your superior restaurant experience, solid leadership and proven team building skills, you will also be responsible for hiring and leading trained, focused and engaged Associates, to deliver on our promise of the Perfect Guest Experience.

What we are looking for:

• Minimum 1 - 2 years’ experience as a Manager in an upscale dining environment with similar sales volume

• Bonus points for Post-secondary education, preferably in hospitality and/or a business related field

• Excellent business acumen, including an understanding of budgets and operating costs

• Extensive knowledge of restaurant operations, including food and beverage

• Excellent understanding of the upscale dining industry

• Demonstrated ability to motivate and direct others

What’s in it for you:

• 20% employee discount dining card valid at participating Recipe brands

• Pay range: (FOR BC & ON ONLY)

• Flexible scheduling

• An energetic and dynamic team

• Competitive wages

• Fun working environment

• Growth and development opportunities within the restaurant

• Career advancement opportunities with a company that owns some of Canada’s most iconic restaurant brands

If you believe in good times and awesome BBQ, apply online today!

Some opportunities may exist with our Franchise partners, which are independently owned and operated.