Guest Experience Manager: Lead Upscale Team & Growth

MONTANA; Fort McMurray; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Employee dining discount

Flexible scheduling

Energetic team

Competitive wages

Fun working environment

Growth opportunities

Career advancement

Job summary

Montana in Fort McMurray, Alberta is seeking a Manager of Guest Experience to drive guests to the restaurant and ensure they return. You will hire, coach and lead trained Associates to deliver the Perfect Guest Experience in our upscale setting.

The ideal candidate has 1–2 years of managerial experience in upscale dining with similar sales volume, strong budgeting and operating-cost skills, and a proven ability to motivate and direct others.

Qualifications

• 1–2 years' experience as a Manager in upscale dining with similar sales volume.
• Post-secondary education in hospitality and/or business preferred.
• Strong budgeting and operating-cost understanding.

Responsibilities

• Hire and lead trained, focused Associates to deliver on the guest experience.
• Drive guests to the restaurant and ensure repeat visits.
• Coach and motivate team to maintain upscale service standards.
• Oversee restaurant operations and ensure food and beverage excellence.

Skills

Leadership

Guest service

Team building

Budget awareness

Upscale dining knowledge

Motivating others

Education

Post-secondary education in hospitality or business

Job description

Montana in Fort McMurray, Alberta is seeking a Manager of Guest Experience to drive guests to the restaurant and ensure they return. You will hire, coach and lead trained Associates to deliver the Perfect Guest Experience in our upscale setting.

The ideal candidate has 1–2 years of managerial experience in upscale dining with similar sales volume, strong budgeting and operating-cost skills, and a proven ability to motivate and direct others.