Montana's Manager, Guest Experience

Sweeping Corporation of America; Airdrie; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

20% employee discount dining card

Flexible scheduling

Energetic and dynamic team

Competitive wages

Fun working environment

Growth and development opportunities

Career advancement opportunities with'

Job summary

Sweeping Corporation of America is seeking a Manager of Guest Experience to drive guest traffic and ensure repeat visits with outstanding leadership in an upscale dining environment.

You will hire and guide trained Associates, manage budgets and operating costs, and foster a high-energy, guest-focused team culture across brand restaurants.

Qualifications

• 3-5 years’ experience as a Manager in an upscale dining environment with similar sales volume.
• Post-secondary education in hospitality and/or business preferred.
• Strong budgeting and operating-cost understanding.
• In-depth knowledge of upscale dining and restaurant operations.
• Proven ability to motivate and direct a team.

Responsibilities

• Hire, train and lead Associates to deliver the Perfect Guest Experience.
• Drive guests to the restaurant and ensure repeat visits through exceptional service.
• Oversee team performance, scheduling and daily operations.

Skills

People management

Leadership

Budgeting

Restaurant operations

Education

Hospitality or business degree

Job description

As a Manager of Guest Experience, you will be responsible for driving Guests to the restaurant, leveraging our scale, and ensuring Guests come back. With your superior restaurant experience, solid leadership and proven team building skills, you will also be responsible for hiring and leading trained, focused and engaged Associates, to deliver on our promise of the Perfect Guest Experience.

What we are looking for:

• Minimum 3-5 years’ experience as a Manager in an upscale dining environment with similar sales volume
• Bonus points for Post-secondary education, preferably in hospitality and/or a business related field
• Excellent business acumen, including an understanding of budgets and operating costs
• Extensive knowledge of restaurant operations, including food and beverage
• Excellent understanding of the upscale dining industry
• Demonstrated ability to motivate and direct others

What’s in it for you:

• 20% employee discount dining card valid at participating Recipe brands
• Flexible scheduling
• An energetic and dynamic team
• Competitive wages
• Fun working environment
• Growth and development opportunities within the restaurant
• Career advancement opportunities with a company that owns some of Canada’s most iconic restaurant brands

Some opportunities may exist with our Franchise partners, which are independently owned and operated.