Guest Experience Host | Front-of-House, Fast-Paced Dining

Oliver & Bonacini Hospitality; Calgary; On-site; CAD 19,000 - 23,000; Full time

Benefits offered by this job

Gratuities

Health benefits

Dental benefits

Vision benefits

Mental health coverage

Gym membership

Job summary

The Guild in Calgary, part of Oliver & Bonacini Hospitality, seeks a full-time Host to welcome guests, manage reservations, and uphold a welcoming front-of-house. You will work closely with the FOH and BOH teams to ensure smooth seating and guest flow in a vibrant setting.

Preference given to candidates with OpenTable experience and Smart Serve certification. Availability for evenings, weekends, and holidays is required to support our dynamic dining schedule.

Qualifications

• Previous experience as a host or guest-facing hospitality role.
• Strong communication and organizational skills.
• Calm under pressure with a proactive, team-oriented mindset.
• OpenTable experience preferred.
• Smart Serve Certification required.
• Flexible to work evenings, weekends and holidays.

Responsibilities

• Greet and seat guests warmly and professionally.
• Manage reservations and walk-ins with OpenTable.
• Coordinate with FOH and BOH to optimize guest flow.
• Maintain cleanliness and presentation of the host stand and entrance.
• Answer guest inquiries and accommodate special requests.
• Assist with bussing tables and running food/beverages as needed.
• Other duties as assigned.

Skills

Communication

Organization

Teamwork

Hospitality

Education

Smart Serve Certification

Tools

OpenTable

Job description

The Guild in Calgary, part of Oliver & Bonacini Hospitality, seeks a full-time Host to welcome guests, manage reservations, and uphold a welcoming front-of-house. You will work closely with the FOH and BOH teams to ensure smooth seating and guest flow in a vibrant setting.

Preference given to candidates with OpenTable experience and Smart Serve certification. Availability for evenings, weekends, and holidays is required to support our dynamic dining schedule.