Guest Experience Host | Fine Dining, Gratuities & Perks

OLIVER & BONACINI; Toronto; On-site; CAD 20,000 - 28,000; Full time

Benefits offered by this job

Gratuities

Discounted gym membership

Employee Assistance Program

50% dining discount at all O&B for you

Employee Referral Program

Job summary

OLIVER & Bonacini seeks a courteous Host for Canoe in Toronto to create a warm, efficient guest experience. You will manage guest flow, greet and seat guests, and coordinate with FOH/BH teams to optimize seating and service.

The role requires strong communication, a passion for hospitality, and flexibility to work evenings, weekends, and holidays. Smart Serve certification is required, and you're legally eligible to work in Canada.

Qualifications

• Previous experience as a host or in a guest-facing hospitality role.
• Strong communication and organizational skills.
• Calm under pressure, with a proactive and team-oriented mindset.
• Comfortable using reservation and table management systems (OpenTable).
• A passion for hospitality and creating exceptional guest experiences.
• Valid Smart Serve Certification Required.
• Available to work flexible shifts, including evenings, weekends, and holidays.
• This is a full time position.
• Legally eligible to work in Canada.

Responsibilities

• Greet and seat guests in a warm, professional, and timely manner.
• Manage reservation and walk-in traffic using OpenTable.
• Monitor table rotation and coordinate with Front Of House and Back Of House teams to optimize guest flow.
• Maintain cleanliness and presentation of the host stand and entrance area.
• Answer guest inquiries and assist with special requests, wait times, or accommodations.
• Support the overall guest experience with a friendly and attentive approach.
• Assist with bussing tables and support the team by running food and beverages as needed.
• Other duties as assigned or required.

Skills

Guest service

Communication

Organizational skills

Calm under pressure

Team player

Education

Smart Serve Certification

Tools

OpenTable

Job description

OLIVER & Bonacini seeks a courteous Host for Canoe in Toronto to create a warm, efficient guest experience. You will manage guest flow, greet and seat guests, and coordinate with FOH/BH teams to optimize seating and service.

The role requires strong communication, a passion for hospitality, and flexibility to work evenings, weekends, and holidays. Smart Serve certification is required, and you're legally eligible to work in Canada.