Host - Pigeonhole on 17th

Concorde Entertainment Group; Calgary; On-site; CAD 21,000 - 25,000; Part time

Benefits offered by this job

Competitive hourly wage

Gratuities

Extended health benefits after 90 days

25% food & beverage discount

Job summary

Pigeonhole Beltline in Calgary is seeking a part-time host to welcome guests, manage reservations, and support the front desk. The role includes seating guests, handling takeout, and aiding curbside pickup while maintaining a smooth dining flow.

Experience in hospitality is preferred; OpenTable familiarity is a plus. The position offers a competitive hourly wage, gratuities, and benefits after 90 days for eligible workers.

Qualifications

• 1 year experience preferred but not required
• ProServe certification within 30 days of starting
• Strong English communication skills with the team and guests
• Basic understanding of dining room operations and POS use

Responsibilities

• Greet guests at the door in a prompt and friendly manner
• Ring in takeout and execute curbside pickup orders
• Seat guests and manage overall flow of the restaurant
• Assist with settling bills and process transactions as needed
• Maintain front desk area cleanliness and organize menus
• Communicate with servers about upcoming tables and guest needs
• Thank guests and invite them to return
• Support manager to ensure smooth operation of the restaurant

Skills

Strong English communication

Customer service

OpenTable experience

Basic math skills

Education

Alberta ProServe certification

Tools

OpenTable

Job description

Description

ABOUT THE POSITION

Pigeonholeon 17th is looking for a host to fill out their team on a part-time permanent basis. Hostsare responsible for several functions including, but not limited to,greetall guests in a prompt and friendly manner,ring in takeout andexecute curbside pickuporders, seat guests, and responsible for the overall flow of the restaurant. If you enjoy a fast-pacedprofessionalwork environment, are flexible, and are looking to meet some great people along the way, this is the job for you.

WHO WE ARE

Recognized as Canada’s Best New Restaurant of 2015 by Air Canada’s enRoute magazine, Pigeonhole Beltline was first dreamed up in the back of a London taxi. It was conceptualized as a place for spontaneity; a place you’d discover on your way to dinner and never leave. A place that could evolve and adapt with time that wasn’t beholden to a specific culinary focus and includes a small but deliberate wine, beer and cocktail list. Focused on warm and intentional hospitality and ever-changing dishes, the menu will give customers a culinary experience like no other in Calgary.

WHAT WE OFFER

• Competitive Hourly Wage


• Gratuities


• Extended health benefits after 90 days for employees working 28+ hours per week


• 25% Company-wide food & beverage discount & access to frequent local business discounts/specials

WHAT YOU’LL DO

• Welcome and greet guests at the door in a prompt and friendly manner.


• Answertext messages, receive and record reservations accurately in a pleasant and attentive manner.


• Answer questions about food, beverages and other restaurant functions and services over the phone and in person.


• Maintain cleanliness offront desk area, restocking supplies and ensuring menus are organized.


• Communicate with servers as to when next tables are going to be arriving.


• Monitor and observe guests dining experience, ensuring guests are satisfied with the food and service. Respond promptly and courteously to any requests.


• Assist with settling bills and processing any credit, debit or cash transactions as required.


• Thank guests for their visit as they exit the restaurant and invite them to return.


• Be ready and willing to provide support as needed to ensure the smooth and efficient operation of the restaurant as directed by themanagerin charge.


• Assist in arranging transportation for guests if required.


• Execute ad-hoc tasks are required.

WHAT YOU HAVE

• 1 years’ experience is preferred but not required.


• Has worked with the OpenTableprogrambefore, preferred not required.


• Strong English communication skills with ability to establish and develop relationships with team members, partners, and customers.


• Basic knowledge of dining room and service procedures and functions.


• Basic math skills, can handle money, and operate a point-of-sale system.


• Valid Alberta ProServe certification obtained within 30 days of starting.


• Ability to maintain professionalism, control, and composure in difficult and stressful situations.


• Ability to work in a standing position for long periods of time (up to 5 hours).


• Mustbe over 18 as alcohol service and open scheduling availability is a requirement.