Guest Experience Educator: Retail Wellness & Education

Lululemon Athletica; Richmond Hill; On-site; CAD 26,000 - 33,000; Full time

Benefits offered by this job

Extended health and dental benefits, &

Mental health plans

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top‑up

Development course offerings

People networks, mentorship programs

Job summary

lululemon in Canada is seeking an Educator to deliver world‑class guest experiences, share high‑quality product education, and embody our community and culture. This role involves engaging with guests, explaining product benefits, and supporting store operations with a focus on service excellence.

You will move dynamically on the floor, assist with in‑store transactions, and collaborate with team members to ensure a seamless shopping journey while upholding safety and company standards.

Qualifications

• Must be legally authorized to work in the country where the store is located.
• Must be 18 years of age or older.
• Ability to travel to assigned store with own transportation if required.

Responsibilities

• Interact with guests to ensure a great guest experience.
• Provide technical product education and articulate product value.
• Conduct accurate and timely guest transactions and omnichannel programs.
• Move on the floor to engage with guests and attend to store needs.
• Receive guest feedback and work with leadership to address issues.

Skills

Guest experience

Product education

Communication

Team collaboration

Adaptability

Education

High school diploma or equivalent

Job description

lululemon in Canada is seeking an Educator to deliver world‑class guest experiences, share high‑quality product education, and embody our community and culture. This role involves engaging with guests, explaining product benefits, and supporting store operations with a focus on service excellence.

You will move dynamically on the floor, assist with in‑store transactions, and collaborate with team members to ensure a seamless shopping journey while upholding safety and company standards.