Guest Experience Specialist

lululemon; Charlottetown; On-site; CAD 25,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Health & dental benefits

Job summary

lululemon in Charlottetown is seeking an Educator to deliver world‑class guest experiences in-store. You will share top‑quality product education, engage authentically with guests, and connect with our community and culture.

The role focuses on helping guests with purchases, returns, and omnichannel options while maintaining a luxury retail environment and collaborating with a diverse team.

Qualifications

• Experience delivering world‑class customer service in a retail setting.
• Ability to communicate product education clearly and authentically.
• Demonstrates inclusive, collaborative teamwork and reliability.

Responsibilities

• Create an exceptional guest experience through timely, personalized service.
• Educate guests on products and assist with purchase and return needs.
• Execute seamless omnichannel programs and on‑floor transactions.
• Restock, present merchandise, and maintain a luxury store environment.
• Collaborate with teammates and store leadership to improve guest experience.
• Uphold safety policies and store procedures at all times.

Skills

Guest experience

Inclusion & diversity

Integrity & honesty

Team collaboration

Enthusiasm

Personal responsibility

Self-awareness

Education

High school diploma

Job description

lululemon in Charlottetown is seeking an Educator to deliver world‑class guest experiences in-store. You will share top‑quality product education, engage authentically with guests, and connect with our community and culture.

The role focuses on helping guests with purchases, returns, and omnichannel options while maintaining a luxury retail environment and collaborating with a diverse team.