Global Learning Programs Lead

EY; Vancouver; On-site; CAD 77,000 - 116,000; Full time

Benefits offered by this job

Total Rewards package

Competitive compensation

Medical/dental coverage

Vacation policy and paid personal days

Professional development opportunities

Coaching and feedback

Flexible work options

Job summary

EY is seeking a Supervising Associate to lead learning program delivery across diverse stakeholders. You will plan, coordinate, and advance initiatives that align with business goals and deliver measurable outcomes.

You will act as a trusted advisor, design scalable solutions, manage risks, and drive continuous improvement across the learning portfolio while partnering with global teams across time zones.

Qualifications

• 4+ years of experience in Learning & Development program management including end-to-end delivery of virtual and in-person programs.
• Strong understanding of adult learning principles and instructional design best practices.
• Experience coordinating and delivering virtual and in-person learning programs.
• Experience working with learning management systems, preferably SuccessFactors.
• Strong proficiency in Microsoft Excel, including pivot tables and VLOOKUPs, and PowerPoint.
• Experience with Microsoft Teams, Zoom, SharePoint, and other digital collaboration tools.
• Proven ability to analyze learning data and translate insights into actionable improvements.
• Experience working with external vendors, subject matter experts, and managing program logistics.
• Knowledge of continuing education requirements, compliance processes, or regulated learning environments is an asset.
• Bilingualism in English and French is considered an asset.

Responsibilities

• Lead and support the planning, deployment, delivery, and ongoing management of learning programs and curricula aligned to business priorities.
• Own outcomes across workstreams, timelines, and contributors, while proactively identifying risks, dependencies, and trade-offs.
• Build strong relationships with stakeholders across the business and with external vendors to support effective delivery and implementation.
• Lead meetings and working sessions with confidence and structure and communicate updates in a way that supports alignment and decision-making.
• Support learning operations, including administration, coordination, compliance, reporting, and learner experience activities.
• Use data and insights to evaluate program effectiveness, identify opportunities for improvement, and recommend actions.
• Design and deploy impactful learning solutions using adult learning principles and best practices, with a focus on business relevance and program effectiveness.
• Contribute to continuous improvement by helping scale better ways of working, increasing consistency, and supporting strong delivery across the team.
• Work effectively across time zones and distributed teams, ensuring smooth handoffs, strong communication, and clarity on ownership and next steps.

Skills

Project management

Stakeholder management

Communication skills

Analytical skills

AI tools usage

Proactive mindset

Time-zone coordination

Tools

SuccessFactors

Miro

Microsoft 365

Excel

PowerPoint

Teams

SharePoint

Job description

EY is seeking a Supervising Associate to lead learning program delivery across diverse stakeholders. You will plan, coordinate, and advance initiatives that align with business goals and deliver measurable outcomes.

You will act as a trusted advisor, design scalable solutions, manage risks, and drive continuous improvement across the learning portfolio while partnering with global teams across time zones.