Global Admissions Support Specialist

Carleton University; Ottawa; On-site; CAD 62,000 - 68,000; Full time

Job summary

Carleton University in Ottawa, Ontario, is seeking an International Admission Client Services Assistant to provide accurate information to international applicants and respond to inquiries in person, by phone, and by email.

The role emphasizes teamwork, effective communication, and sensitivity to diverse cultures. A minimum of two years of post-secondary education and experience in client service are preferred; an undergraduate degree is an asset.

Qualifications

• Two years of post-secondary education is required.
• An undergraduate degree is considered an asset.
• Experience in a client-service environment is preferred.

Responsibilities

• Provide clear, accurate information to international clients and respond to inquiries.
• Respond to client inquiries in person, by phone and by email and ensure timely follow-up.
• Support Recruitment and Admissions Assistants in the Undergraduate Recruitment Office.

Skills

Teamwork

Multitasking

Communication

Problem solving

Cultural sensitivity

Education

Post-secondary education

Undergraduate degree considered an asset

Job description

Carleton University in Ottawa, Ontario, is seeking an International Admission Client Services Assistant to provide accurate information to international applicants and respond to inquiries in person, by phone, and by email.

The role emphasizes teamwork, effective communication, and sensitivity to diverse cultures. A minimum of two years of post-secondary education and experience in client service are preferred; an undergraduate degree is an asset.